Kitchener Reviews

Such friendly and amazing staff. Completely trust leaving my puppy with you:)

Everyone is super friendly and is so nice to Bean. I love that she has dog best friends that I get to see on webcam and hear about from the staff. I get dragged to dogtopia by Bean every time she goes because she just loves it there so much.

Not all staff clean urine up promptly. Some also do not rinse the mop at all for several hours, including after mopping up feces. Notice that you have a two bucket cleaning method, but many staff don’t seem to follow it. A couple of staff women seem angry when dealing with dogs, including aggressively dragging them to crates or yanking them on a leash. Others seem genuinely happy to interact with them even when they need to create a dog or redirect. Hope you can find more who want to be there doing the job.

My favorite element is the ability to watch on line real time. At other border operations you cant be sure if the dogs arent simply caged most of the day. By checking in occasionally, its nice to see staff reacting with the dogs constantly. It gives me as an owner as sense of comfort.

The other aspect I love is that my dog comes back exhausted after being able to play all day.

I also think that the occasional day at daycare makes her a much more social dog in our day to day life. She doesnt shy away, or get aggressive with other dogs we meet in public. I would like to take credit for that, and say that it is my diligent training regime that gave her that skill, but that would be a lie and my wife and daughters would rat me out.

Awesome people! So friendly and accommodating.

I like that you separate dogs based on size and play style AND that you evaluate each dog before allowing them into daycare. I also like that there are cameras in each playroom.

Great place, great people!!!

We love Dogtopia! Buffy is always having a good time. The only reason I have a 9 and not a 10 is because in order to book another boarding appointment, we were told it wouldn’t be approved until Buffy had another daycare appointment (even though she did the mandatory 3 daycare days and an entire other boarding appointment at the facility before). The Dogtopia we went to in Toronto never made us do that, so it was a bit jarring to experience it in Kitchener.

Efficient, caring and very responsible. So friendly and helpful.

When I take my boy, Jax in for daycare he is always so excited. He has the best time playing all day and making new friends. The thing I appreciate the most about Dogtopia Kitchener is that the staff treat Jax like their own, and take such good care of him. It is such a great environment, and my boy always has a blast!