Located at 580 Randall Road, between Target and Caputo\u2019s near Silver Glen Road<\/strong>, Dogtopia of South Elgin offers award-winning dog daycare, boarding, grooming, and spa services for families throughout the Fox Valley.<\/p>\n A complimentary Meet & Greet<\/a> is required before attending daycare or boarding. It helps us get to know your dog and determine whether our supervised open-play environment is a good fit.<\/p>\n Meet & Greets are not required for grooming or spa appointments<\/strong>.<\/p>\n We\u2019ll learn about your dog\u2019s personality, routine, and needs, then guide them through three steps:<\/p>\n After passing, your dog receives a complimentary day of daycare<\/strong>. We encourage you to use it that day so your dog has more time to settle in. If that isn\u2019t possible, please use it within seven days.<\/p>\n Some dogs jump right into play, while others prefer to watch, explore, or spend time with our team first. We recognize that every dog adjusts at their own pace.<\/p>\n Allow approximately 20 minutes<\/strong> for the evaluation.<\/p>\n If you\u2019ve completed your online registration<\/a> and uploaded current vaccination records, no additional paperwork is needed. Otherwise, bring your dog\u2019s vaccination records and complete the registration and Pet Parent Agreement in our lobby.<\/p>\n Dogs must be current on Rabies, Distemper (DHPP), and Bordetella<\/strong> for daycare, boarding, grooming, and spa services.<\/p>\n We prefer vaccinations to be completed at least seven days before a visit, with a minimum of 48 hours required<\/strong>. Upload records during registration or email them to southelgin@dogtopia.com<\/strong><\/a> before your appointment.<\/p>\n Dogs seven months and older<\/strong> must be spayed or neutered to attend daycare or boarding. Puppies under seven months may attend with the required vaccinations and a successful Meet & Greet. Spaying or neutering is not required for grooming or spa services.<\/p>\n We welcome dogs of all breeds and sizes who meet our health requirements and pass their Meet & Greet. Playgroups are selected according to size, temperament, and play style.<\/p>\n Regular daycare provides exercise, socialization, mental stimulation, and a consistent routine. Familiar visits help dogs build relationships with our Canine Coaches and their canine friends while becoming more comfortable in the playroom. Our days include supervised play, enrichment activities, and rest.<\/p>\n Daycare is available:<\/p>\n Weekday half-day sessions are 7:00 a.m.\u2013noon<\/strong> or 2:00\u20137:00 p.m. <\/strong>Saturdays are also considered a half-day.<\/p>\n We offer weekly and monthly enrollment plans for different schedules and budgets. A regular daycare routine helps your dog build familiarity and friendships while giving you predictable pricing. Enrollment days are designed to be used during the week or month purchased. We also work with our pet parents to help them receive the full value of their enrollment and carry over unused days as needed. See our pricing page<\/a> or speak with our team about the best option for your schedule.<\/p>\n Yes, provided they are comfortable in our group environment and pass their Meet & Greet. We consider their energy level and social preferences when choosing a playgroup and can provide additional rest breaks. When boarding, we encourage pet parents of senior dogs to reserve a suite so their dog has a comfortable spot for extra naps.<\/p>\n Yes. After your dog passes their Meet & Greet, you\u2019ll have access to our playroom webcams during daycare and boarding visits. Webcam access is available only while your dog is checked in<\/strong>.<\/p>\n Boarding dogs enjoy 8\u201310 hours of supervised play and socialization each day<\/strong>, with rest breaks, before settling into home-style crates or suites for the evening.<\/p>\n Meals are served at:<\/p>\n We serve your dog\u2019s meals at these scheduled times unless a medical need requires a different feeding time. We also have a menu available if you elect to use Dogtopia provided food.<\/p>\n Yes. New boarding dogs must pass a Meet & Greet and complete at least one day of daycare before their stay<\/strong>. The complimentary daycare day counts toward this requirement. We recommend three days of play before a stay<\/strong> to help your dog become familiar with our team, playrooms, and routine. Boarding-only customers can receive three days of daycare for $44 total during their first visit period<\/strong>. Contact our team to arrange those visits before boarding.<\/p>\n Existing customers whose dogs have already passed their Meet & Greet may make same-day boarding reservations when space is available. New customers must complete the Meet & Greet and required daycare day before their boarding stay. Advance booking is especially helpful during holidays and other busy periods.<\/p>\n Bring your dog\u2019s regular food, with all food clearly labeled<\/strong>. You may also bring a blanket or bed and a durable, non-stuffed toy. Keep bedding to a reasonable amount.<\/p>\n Please do not bring:<\/p>\n Please discuss any medications or special care needs with our team before or at arrival.<\/p>\n Boarding checkout is by noon<\/strong>. A half-day daycare charge applies to pickups after noon (except for Sunday’s pick-ups).<\/p>\n Our employees are onsite from 6:00 a.m. to 9:00 p.m.<\/strong> Dogs settle into home-style crates or suites overnight; employees are not onsite during those overnight hours. Our facility has a security system, fire alarm system, fire sprinkler system, and temperature sensors that monitor the facility 24\/7.<\/p>\n Yes. You can arrange a bath, nail trim, or grooming service during your dog\u2019s stay, subject to appointment availability. Let us know when booking so we can schedule the service before pickup.<\/p>\n Our services include baths, full grooming, deshedding treatments, nail trims and grinding, ear cleaning, teeth brushing, anal gland expression, and face, feet, and fanny trims. Call 630-538-3155<\/strong> to discuss your dog\u2019s needs and schedule an appointment.<\/p>\n No. Grooming and spa appointments are available without daycare enrollment or a Meet & Greet. Dogs must have the required current vaccinations. We do not offer grooming or spa appointments on Sundays.<\/p>\n Safety begins with the Meet & Greet and selecting an appropriate playgroup based on size, temperament, and play style. Trained Canine Coaches supervise play, observe body language, guide interactions, and provide breaks when needed. Secure entry procedures, regular cleaning and sanitizing, and climate-controlled playrooms support a comfortable environment.<\/p>\n Several team members have formal training in pet CPR and first aid. Our Canine Coaches also complete Dogtopia\u2019s Canine Coach 1\u20132\u20133 training program, which focuses on dog behavior, safe group play, cleaning and care procedures.<\/p>\n We remove your dog from group play, contact you, and begin arranging veterinary care when needed. We first try your dog\u2019s regular veterinarian. If they are unavailable, we can contact local veterinarians who have agreed to care for our dogs or seek care at a 24-hour veterinary hospital.<\/p>\n Yes. We administer oral and topical medications. We do not administer injectable medications. Please discuss your dog\u2019s medication needs and instructions with our team before their visit.<\/p>\n We have three indoor, climate-controlled playrooms<\/strong> with dogs grouped by size, temperament, and play style. Rubber flooring provides cushioning and traction, and each room includes play equipment. Our Canine Coaches lead enrichment activities and supervise interactions throughout the day.<\/p>\n We combine daycare, boarding, grooming, and spa services with three supervised playrooms, webcams, trained Canine Coaches, and routines that balance activity with rest. Our location has earned multiple local Kane County Chronicle Best of the Fox<\/strong><\/em> and Daily Herald Reader’s Choice<\/strong><\/em> awards and has repeatedly achieved Dogtopia\u2019s Top Dog distinction<\/strong>, recognizing our commitment to Dogtopia\u2019s standards for safety, cleanliness, and care.<\/p>\n Holiday hours may differ. Please check our posted holiday schedule or contact us before planning your visit.<\/p>\n Early drop-off may be available as early as 6:30 a.m. at no additional charge<\/strong>, by request and subject to availability. It is not an everyday offering. You must reserve it at least the day before<\/strong> and receive confirmation from our team.<\/p>\n Please arrange pickup within our regular lobby hours and contact us if you expect a delay. A $15 late pickup fee<\/strong> applies when a dog is picked up more than 15 minutes after closing, whether the delay is planned or unplanned. This means after 7:15 p.m. on weekdays<\/strong> or 5:15 p.m. on Saturdays and Sundays<\/strong>.<\/p>\n Reservations are recommended. We accept daycare walk-ins and same-day daycare, boarding, and spa reservations when space and appointment availability allow. Dogs attending daycare or boarding must meet our Meet & Greet requirements. New boarding dogs must also complete a daycare day before their stay. Special reservation requirements may apply during holidays and busy periods.<\/p>\n Yes! The Dogtopia app is a convenient way to request daycare, boarding, and spa reservations and manage your dog\u2019s visits to Dogtopia of South Elgin. Search for Dogtopia<\/strong> in the Apple App Store or Google Play Store. If you need help connecting the app to your existing account, our front desk team is happy to assist. Reservation requests are subject to availability and confirmation.<\/p>\n We\u2019re at 580 Randall Road, South Elgin, IL 60177<\/strong>, between Target and Caputo\u2019s near the intersection of Randall Road and Silver Glen Road. Free parking is available directly outside, including designated Dogtopia spaces near our entrance. Our facility has ground-level access and is wheelchair and stroller accessible.<\/p>\n Yes. Park in a designated Dogtopia parking space and call 630-538-3155<\/strong>. A team member will assist you.<\/p>\n We welcome families throughout the Fox Valley, including South Elgin, Elgin, St. Charles, Bartlett, Wayne, Streamwood, Campton Hills, West Dundee, Hanover Park, and Pingree Grove.<\/p>\n Yes. We offer:<\/p>\n Discounts cannot be combined.<\/p>\n Yes! Refer a new daycare customer and receive a free daycare day<\/strong> when their dog completes a Meet & Greet. Refer a new grooming customer, and both families receive 20% off grooming services<\/strong>. Discounts cannot be combined. Ask our team how to make sure your referral is recorded.<\/p>\n Yes. Through the Dogtopia Foundation<\/a> and its partnership with K9s For Warriors<\/a>, our location has sponsored six service dogs, all now placed with veterans<\/strong>. We\u2019re currently raising funds for our seventh service dog.<\/p>\n You can contribute through our GiveSmart page<\/a> or text DOGTOPIA179 to 71777<\/strong>. Learn more about our sponsored service dogs<\/a>.<\/p>\n We also support local organizations, including Anderson Humane<\/a> and Second City Canine Rescue<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"Getting Started & Meet & Greets<\/h2>\n
Does my dog need a Meet & Greet?<\/h3>\n
What happens during a Meet & Greet?<\/h3>\n
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What should I bring, and how long does a Meet & Greet take?<\/h3>\n
What vaccinations are required?<\/h3>\n
Does my dog need to be spayed or neutered?<\/h3>\n
What breeds and sizes do you welcome?<\/h3>\n
Daycare & Enrollment<\/h2>\n
How can regular daycare benefit my dog?<\/h3>\n
What are your daycare hours? Do you offer half days?<\/h3>\n
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How do enrollment plans work?<\/h3>\n
Can senior dogs attend daycare?<\/h3>\n
Can I watch my dog on the webcams?<\/h3>\n
Boarding<\/h2>\n
What does a boarding stay include?<\/h3>\n
\n
Does my dog need daycare before boarding?<\/h3>\n
Can I make a same-day boarding reservation?<\/h3>\n
What should I bring for boarding?<\/h3>\n
\n
What time is boarding checkout?<\/h3>\n
Is someone onsite overnight?<\/h3>\n
Can my dog get a bath or nail trim during their stay?<\/h3>\n
Grooming & Spa<\/h2>\n
What grooming and spa services do you offer?<\/h3>\n
Does my dog need to attend daycare to use grooming or spa services?<\/h3>\n
Health, Safety & Our Facility<\/h2>\n
How do you keep dogs safe during play?<\/h3>\n
Are your staff trained in pet first aid and CPR?<\/h3>\n
What happens if my dog becomes ill or needs veterinary care?<\/h3>\n
Can you administer medications?<\/h3>\n
What are your playrooms like?<\/h3>\n
What makes Dogtopia of South Elgin different?<\/h3>\n
Hours, Reservations & Location<\/h2>\n
What are your lobby hours?<\/h3>\n
\n
Can I arrange early drop-off?<\/h3>\n
What happens if I\u2019m late picking up my dog?<\/h3>\n
Do I need a reservation, or can I walk in?<\/h3>\n
Does Dogtopia have an app?<\/h3>\n
Where are you located, and is parking available?<\/h3>\n
Do you offer curbside drop-off and pickup?<\/h3>\n
Which communities do you serve?<\/h3>\n
Discounts & Referral Rewards<\/h2>\n
Do you offer discounts?<\/h3>\n
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Do you offer referral rewards?<\/h3>\n
Community Involvement<\/h2>\n
Do you support charities and local organizations?<\/h3>\n