Vice President – Operations
Kim Hamm is the Director of Operations at Dogtopia. Her key responsibilities include overseeing the Support Office operations, training and corporate store teams, implementing new strategic initiatives, and driving comp growth across the system. Kim has been with the brand since September 2015, and was previously a member of Thomas Franchise Solutions who partnered with Dogtopia as a strategic investor in 2012.
Kim is a dual citizen of Canada and the US and her prior background includes 10 years of hospitality and hotel management in Canada. Prior to receiving her Bachelor of Commerce degree in entrepreneurial management, she served a six-year tenure at a boutique resort in Tofino, BC, which yields the highest REVPAR production ranking amongst hotels in Canada, where she held various positions including Business Analyst, Controller and Director of Operations.