Short Pump Reviews

clean. friendly. transparent.

I appreciate the staff!!!! Everyone seems to love the dogs and made me feel more comfortable about leaving him. I love the webcams and that I can check in on my boy. I love that there are lots of dogs his size that he gets to interact with and he comes home so tired.

The staff is excellent

Take my dog outside. She doesn’t pee & poop inside of the building. She likes to relieve herself outside. They never take the dogs out. They just walk around & let the dogs follow them inside the whole day. They don’t play or interact much with the dogs. Please stop keeping my dog inside the whole day. She needs potty breaks.

My puppy comes home covered in pee and stinking. Her fur is stiff from the urine. I’m not sure how this is happening.
My puppy has been given extra treats with out my go ahead. When I’ve tried to ask about setting up approved treats, I’m being rushed so much I am unable to even set it up.
I want to be able to see my puppy in the create area, see if this is where the urine issue is coming from or is the constant peeing in the play room( by her and other pups)
The area they play in, not having potty time to reduce the amount of urine and poop the dogs are producing and walking through- they need toileting schedules

Employees are helpful and friendly.

Friendly
Caring
Upbeat
Experienced

Love the positive staff and colorful environment.

We love the staff, and feel like Fergus is truly cared for the second he walks into the door! He is always so excited to be dropped off and play with his friends. We love Dogtopia!

Employees very playful with my dogs.seem to genuinely like dogs! I like that we can just drop off for daycare. No appointment needed.