Onboarding BONUS!!
After a successful completion of 90 days, you receive $100! And, after 6 months, another $250!

Do you LOVE dogs? Would you love to WORK with dogs?
Dogtopia is looking for fellow dog lovers to join our growing team as a Front Desk Coordinator! Dogtopia is the industry leader in dog daycare where health and safety is always our #1 priority. We provide a fun, fast-paced work environment that focusses on team culture and always makes it the Most Exciting Day Ever!

We are scheduling phone and in-person interviews now! Hiring for part- and full-time team members. Offering flexible schedules and competitive base pay plus bonuses and incentives.

Purpose Beyond Profit

We “Enhance the joy of dog parenthood…” by providing clean, safe, and educational dog daycare to our furry guests and their pet parents. We believe in creating better canine citizens by truly S.E.E.ing (Socializing, Exercising, and Educating) each dog; which we believe helps keep dogs in their loving, forever homes and out of shelters.

We also “…Enable dogs to positively change our world” through our Dogtopia Foundation. Our foundation features three worthy causes: sponsoring service dogs for returning service veterans, youth literacy programs, and initiatives to employ adults with autism. We host weekly Foundation fundraising events within our daycare center including fun photo booth days, special treats, and dog arts and crafts. At Dogtopia of Meridian North, we have already sponsored one service dog and are well on our way to sponsoring our second!

The Role

Front Desk
As the Front Desk Coordinator you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Responsible for greeting pet parents and keeping things organized.

Responsibilities

· Data entry
· Checking them in or out of Dogtopia Hub (the software we use to manage all aspects of our store)
· Reaching out to Veternarians to Confirm Vaccination Status
· Scheduling boarding and spa visits
· Creating Pet Parent Charts
· Greeting EVERYONE that walks in or out of Dogtopia!
· Understanding Dogtopia’s retail items
· Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards.
· Inventory management of cleaning, dog and First Aid supplies.
·  Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.

Perks and Bonuses

· Bring your dog to work!
· Onboarding, retention, and team member referral bonuses up to $500 each
· Birthday bonus
· Team support bonuses for filling in when needed
· Competitive base pay with quarterly check-ins and reviews
· Holiday bonuses as well as holiday pay
· Opportunities for cross training and company advancement
· A strong, positive team culture that values inclusivity and transparency
· Hands on managers who work side-by-side with our team
· Personal development opportunities in the dog industry as well as sales, customer service, and dog behavior and handling
· Paid online Dogtopia Connect training prior to your first day*
· A companywide focus on health and safety – pups and people
· Maintains a neat and organized Front Desk team and area at all times.
· Sets the example for the team on the 3 Ss (smile, story and satisfaction) and hold accountable to internal and external customer service standards.
· Answer phones, e-mails and questions from pet parents
· Strive for high customer review ratings!
· ENJOY your team! GROW your team! And PLAY to your fullest potential

*Some courses in Dogtopia Connect are industry certifications and eligible for CEUs through the CCPDT

The rules by which we, as Dogtopians live by are our Dogtopia-isms:

We LOVE life unconditionally like a dog.

We STAY loyal to our pack.

We CHASE the absolute highest standards of safety.

We PLAY to our fullest potential.

We TREAT every day like It’s the Most Exciting Day Ever!

Requirements

Requirements

  • Must love dogs!
  • Able to sit for full shift
  • Comfortable with Software Programs
  • Will be in regular contact of dogs of various sizes
  • Friendly
  • Strong attention to detail
  • Teamwork
  • Positive attitude
  • Able to multi-task
  • Reliable attendance
  • Previous dog industry experience is preferred but not required!

Job Type: Part-time

Job Type: Part-time