North Austin Team

New Pet Parent?

If this is your pup’s first time at Dogtopia, there are a few things pet parents should prepare prior to rewarding your dog with the most exciting day ever!

As Dogtopians, we're a unique breed, we love and care for your pup like our own furry family.

At Dogtopia, our passion is giving every single dog the best-individualized care with their health, safety, and comfort as our top priority! Our home away from home environment is the perfect place for your pup to learn, play, and socialize with their BFFF (Best Furry Friend Forever).

Meet the Team

Jolene & Matt, Owners

Matt and Jolene Urbancic are the owners of Dogtopia of North Austin. Matt and Jolene came to Austin from Ohio in the late 90’s. As their two children prepared to head to middle school, they decided it was time to combine their many years of business experience with their love for dogs. They wanted to provide a place where dog lovers could feel safe bringing their best friends for a day of exercise, fun and care or a place where they knew they would be leaving their dog in safe hands when they went on vacation. Dogtopia, with its award-winning reputation for customer service and cleanliness, was the perfect fit for their vision. Jolene and Matt have two golden retrievers, Bella and Boomer, along with a rescued Chihuahua, Roxy.  They are proud of their award-winning staff and the great customer experience the team is known for in Austin.

When they are not working and playing at Dogtopia, Matt and Boomer are a certified complex-environment pet therapy team through the Dog Alliance.  As a team, they regularly visit local hospitals, schools, businesses and colleges, bringing stress relief and the chance to get some “golden love” from Boomer!

Allison Emanus, General Manager

My name is Allison Emanus and I am the General Manager of Dogtopia in North Austin. Before accepting this incredible position, I managed a doggie daycare and boarding facility in San Antonio, TX while simultaneously working towards my bachelors in English from UTSA. While I had no previous professional pet experience prior to my doggie daycare job in San Antonio, what started off as a part-time college occupation quickly developed into a passion for animals and the well being of others’ dogs! I take great pride in striving to create the joyful experiences, stimulating enrichment, and well-deserved relaxation of every pup that walks through our doors; I could not be more thrilled with the opportunity to assist Matt and Jolene in their mission to ensure a safe, secure, and happy environment for the entire dog community of Austin!

Chris Hegarty, Lead Canine Coach

My name is Chris Hegarty, and I am the Lead Canine Coach at Dogtopia North Austin. What that means is that it is my job to get to know all of the dogs (and their parents) that come in to our building. I have a duty to make sure that all of our furry friends have the best experiences that we can give them in our playrooms, and that their parents are as comfortable as possible leaving them in our care.

I am originally from New Jersey, where I lived for 29 years, before moving to Texas in October 2017. I have been working in dog daycare for 5 years, and was hired at Dogtopia in January 2018. Since joining Dogtopia, I have worked alongside our team to build the best possible daycare experience in Austin, and I think we are doing pretty well!

As for the future, I’m open to any possibility that allows me keep working with my furry little friends, whether that’s continuing in daycare, or training, or whatever – as long as I have dogs around me, I’m a happy camper!

Alex Lawson, Lead Front Desk

Hi! My name is Alex and I am the Customer Care Specialist at Dogtopia North Austin. Before my time with Dogtopia I graduated with a Computer Science degree from Concordia University in Austin, TX.  I have been with this great company for about a year and a half. My primary responsibility is to to make sure our front desk team is doing everything possible to make it your pup’s best day ever at Dogtopia!  If you ever have any questions, please ask me or anyone from our front desk team – we are ready to help out.  I am incredibly blessed to be working for Austin’s premier dog daycare and boarding facility.

Katie Weekley, Pet Parent Relationship Manager

My name is Katie! I am the Pet Parent Relationship Manager here at Dogtopia North Austin.
Before relocating to this amazing city, I was an Art Therapist working with students with disabilities in Dallas, TX.
Transitioning into this position has been a dream. I’m able to combine my passion for animals and my knowledge of animal behavior.
My first responsibility as the PPRM is you, the pet parent! My role is to facilitate an efficient, friendly, and knowledgeable introduction to Dogtopia. From the first phone call to the Meet & Greet and then the post evaluation follow up, my responsibility is to ensure that our new and current customers feel welcome and at ease. I am the face guiding you along your tour, the voice on the other end of your call when you check up on your pup, and I am the one to educate and assure you that you are receiving the best animal care in the city of Austin.
You can also find me representing our award winning Franchise of the Year at pet friendly events around the city. What a dream job! I am grateful for the opportunity to help your pet have the most exciting day ever!
Bischon Frise Running in Dogtopia
Big Doggie on Slide
Pup with Tongue Out in Bath