Columbus-Downtown Reviews

Staff was friendly with my dog and myself. I was very impressed with the care my dog received.

My pup always has such a great time here. He loves his furry friends here and everyone he meets. I recommend this place. I feel safe keeping our pup here.

They are great with my Rottie :).

Great opportunity for our dog, Yogi to mingle On watching video of Toy Room, would be nice to see staff interact with dogs in room.

There are newer people now.
But the employees know my dogs name. The events they do with the dogs were more in depth when I first started bringing him.
They are friendly. Care about the dogs and how they are doing. Including pet parents.
Their environment seems better than camp bow wow and petsmart. Who are more aggressive with animals in their care.

Now they are a bit messy with the pictures kinda just looks like they try to put the dog in scene don’t really care if they are looking or not. Which sucks for being charged for a digital pic.

I do understand how busy and all the changes once they announced Alyssa was leaving. Then I saw almost the entire staff has also changed.

Sometimes I wonder if the mop is really clean in the play room. My dog has been coming home smelling like urine these past few months also.

It would be helpful to have feedback on how my dog does during the day…any good/bad interactions; noticable behaviors; if he has had bowel movements, etc.

Thanks for asking!

So kind and great with my pup. Make me feel comfortable with leaving him in their care!

You’re organized

Quincy only goes once a week because we’re a little far from Downtown. But I love every time we walk in the staff always have great big smiles on their faces like they are legit so happy to see Quincy. When we pick her up from a day of fun, she is wiped out.

The staff and how considerate, professional their positive interaction with the dogs and pet parents. The communication via social media, written and face-to-face. The location is important as it is close to work, freeway and central city activities. Availability of grooming and boarding services, pop up activities, specialty dog treats. Doggy activities to keep pooches engaged. Lots of fun, good care and safe monitoring of dogs throughout the day and week. My pup loves it and that says it all.