Norwalk Reviews

Excellent Service! Thank you for taking care of our Sam while visiting the area. To the young man and manager at the desk on Friday 4/24 you friendliness, kindness and patience while figuring out the paperwork was refreshing. Always good to have a Dogtopia while traveling, helps us with our pups needs. We will definitely return to this location when our future travels bring us back to Norwalk! Obrigado!

The staff are great. However, there is an inconsistent level of cleanliness. Some days our dog comes out of a day of daycare smelling ok, but other days the stench of urine is hard to justify the play group. Because they are laying down as well as running around, the kennels should be wiped or sprayed down a few times a day . As well, probably every pet parent would appreciate a paw wipe down before daily departures. Our dog sometimes boards there as well, and we really worry about the hygiene factor. In the playroom, maybe instead of mopping the urine and excrement with the mop and pail, a hose with clean water or other one time cleaner is a better idea. The mop and pail just spreads the mess around..

Everyone at Dogtopia of Norwalk is amazing, and have been great to our dog, Teddy. They always take great care of him when he goes there, and it has become a home away from home for him. I always get great feedback for how Teddy behaves each day, and I love how engaged everybody is with all the dogs. It’s an amazing place. Thank you so much for all of your help with Teddy!

The staff is incredible. They are patient, caring, professional, and treat each dog like their own!

Great interaction. Socalization and dependable

Some staff aren’t that friendly. If my dog has had issues with another dog, nobody tells me about it. I only know because i turn the camera on and see her in the crate and ask when i pick her up. Sent her home dirty the other day, must’ve went outside which is fine but would’ve been nice to get a text about spa services.

Friendly staff

I live that I can drop off on the spot and board my dog for days in a row if needed without necessarily having to reserve in advance and that you are open on Sundays. It is very convenient. I feel good that my dog is there playing with a lot of other dogs and that there seems to be enough staff there to take care of all of them. I do wish that they were able to get real outside time and that Dogtopia had a pickup service. I also would like to know how long my dog is out in the crate for when it’s past thei nap time because I have come to pick up my dog and noticed she may have been in the crate. Overall, I have been very happy so far.

Love the video feature and my dogs are always so happy to
Go play!

Friendly staff, clean quarters and convenient hours!