Park Lane Reviews

Very polite enthusiastic workers. Dog is always excited to go and tired after we leave.

I love that my dog is loved on and has a good time when he’s at Dogtopia. I absolutely LOVE that they have cameras and that puts my mind at ease. He comes home tired out from a full day of play which is perfect for this working mama!

Ever since the new owners took over, the overall experience has improved 1000%! Very much enjoying Dogtopia at the Shops at Park Lane again!

Friendly staff, weekly activities, great hours, great location

I like that there’s always room available. Sometimes my schedule gets a little hectic. If I need to board my puppy at the last minute, there’s always space for her.

We know that our dog will come home from Dogtopia and need a bath – that’s understandable. But lately when we have picked him up, he has smelled much worse that usual. He smells like dog urine very bad!! And even when you walk into the Park Lane location it smells really strong of ammonia. That cannot be good for the dogs or the employees! Again, we understand a slight smell and need for a bath. But this has been exceptionally worse!! It seems as though they are not cleaning up the dog pee regularly.
Hope this is addressed soon or we will be forced to cancel our membership and go elsewhere.

Service has been great, but one afternoon after picking up my dog she returned with what looked like a sharp small wood/dark material piece in her nose with a big scratch.
I think a there is an opportunity to be attentive to the dogs biting/playing tough/humping each other and providing a quick check of them before taking them out of the room.

Everything

my dog seems to like going there

Open spaces with constant supervision. Always communicative.