Decatur Reviews

I’d like the cameras to work more often. They are typically down.

Everyone loves my dog and welcomes him every day when he comes in. He clearly loves going and I never have any worries when I drop him off

Everyone is very friendly. I can tell Rocky loves seeing you guys every time we arrive

The Canine Coaches celebrate my sweet anxious girl and always make her feel welcome! I have seen her gain confidence over her time at Dogtopia.

Friendly, considerate, and flexible.

Having staff in the front because one day I waited 20 minutes and still had to stand in the door way and wave someone down to get assistance. Also letting pet parents know prior to arrival that they can not accept the dog. Walking in and being told that the dog can not be accepted in unprofessional and puts parents in a bind when they work and have no other help. Also getting the cameras to work would be very helpful. I have not been about to access the cameras in a very long time

I feel safe bringing my Greyci to Dogtopia and never worry about her when in daycare or boarding. The team is usually very responsive when I’ve had questions regarding care or even billing for issues. I also appreciate that it seems many of the staff take the time to get to know the different personalities of each dog and the things the each dog enjoys, as well as those things they don’t. Though I’ve never been in the areas where the dogs are kept, based on what I see on the webcam, the staff seem to keep those areas clean and tidy – even when there are several dogs running around. (How do they do it??) Not only would I recommend Dogtopia to others, I have recommended Dogtopia to several work colleagues and friends.

Staff members are always friendly and they know me and my dog Iorek. I feel comfortable taking him to Dogtopia-he’s always ready to go right back to his playroom. I tell people Iorek is happy to get there and he never acts like he’s escaping when I pick him up from daycare.

Everyone who works there is great and loves my pet. Sometimes when I arrive there is no one in the front and I have to wait quite a bit. There used to be a phone number you could call posted in the front in events like these, but it’s not there anymore.

The friendly and patient staff when it comes to my crazy pup! The daycare is super clean and well maintained. They pay attention to all of the dogs and communicate well.