Decatur Reviews

Everyone seemed to really care about my girl Frankie.

We love Dogtopia! The atmosphere is fantastic and the dogs get practice in crates and there’s a video feed!

I am a 4x a month member on the old rate. I appreciate still being able to pay the old rate but some months we go more often and every single time we go over the allotted 4x my card is charged full price for the day rather than the member rate for that day. Every single time. I have to call or text to get it fixed. It seems there should be some notation in the system that I should only be charged the member rate for that day.

Communication
I know my dog is safe and cared for

My puppy had so much fun during his meet and greet! I love the set up from what I can see. However, I’m still waiting on the link to be sent to me so I can see my puppy throughout his day. I love the fact that you’re flexible hours complement my shift work at the hospital, some of the places that I looked at sending my puppy clothes at seven which doesn’t work for me because that’s the time that I get off work. Since you guys close at eight this works very well for my schedule. I love the cleanliness of the facility and I like the positive attitudes that the staff have.

Personal touch and they know my dog

Everything was great! I don’t Bailey anywhere else.

Friendly staff. Good communication. 😊

The gentleness that is taken with each fur baby.

we were two minutes late after closing to pick up, and we called to let them know we were hurrying and very sorry. the staff was very kind and waited. very professional.