Gainesville Reviews

Just seems like a nice place with nice people who care.about dogs

Everyone seems to really care about the animals and takes time to greet them. Both of my dogs were pretty nervous since they have never been boarded or to a doggie day care. They spent time to talk to them and reassure them before taking them into the facility.

They keep you informed on what is happening that day with special stuff that they are doing like having a picnic or bacon day or special occasions

Staff was knowledgeable and kind. My dog had a great experience with the meet and greet and had a great time playing with her new doggie friends.
Facility was clean and safe. I especially appreciate the no slip flooring in the play areas.

Friendliness and patience of staff.

We had called twice about a concern and was told management would call us and never did. Our dog Lola boarded there for a week and when we picked her up we knew something was wrong with her breathing. She didn’t eat when we got her home. We took her to the vet and it ended up being bronchitis/upper respiratory infection that the vet said was caught at dogtopia. I tried to call to let the staff know and was told management would give me a call back and never did.

The other time I noticed when watching on the cameras that Lola was in the cage while the other dogs were being left out in the morning and I did t understand why. When I called I was told she was trying to eat other dogs poop but this was the first I have heard of it. There was no communication prior that she was doing this.

The opportunity for my dog to play with other dogs while closely supervised and cared for by trained professionals

Drop off and pick up is so easy. My dog Juniper LOVES going to daycare, all I have to ask is if she wants to go see friends and she starts jumping around. Their themed photo days are some of my favorites- I love getting pictures of her. They have a bark board you can order lunch from for the puppies. Their hours are great- it makes it convenient for my work day. She comes home tired and happy every time she goes. I do not worry about her at all when she is at Dogtopia!

The employees are all kind and helpful. They communicate well and are always prompt with responses.

The staff was great and I felt they really had the dogs intersets at heart. We will see how often we choose to use daycare, however, it is an option worth exploring for us.