Rakhee, Owner

Rakhee’s longtime dream of owning a dog business recently came true when she was fortunate enough to have Dana pass on her lovingly built Geneva franchise of Dogtopia.

She grew up in Dehradun, India, a beautiful town in the foothills of the Himalayas, surrounded by dogs. Some of her earliest childhood memories are of playing with Sheru, the family’s handsome German Shepherd whose name means “lion cub.”

Rakhee immigrated to the United States about 25 years ago and built a successful career in the banking industry, working primarily as a business banker with Bank of America.

Although she found reasonable success in the corporate world, her heart always longed to be with the love of her life: dogs.

Crystal, General Manager

Crystal is originally from Naperville, Illinois, but life took her on a few adventures—three years in Clearwater, Florida, followed by five years in Asheville, North Carolina. She returned to Illinois after Hurricane Helene and couldn’t be happier to be back home.

With over a decade of experience working with animals, Crystal has built her career in dog daycare and boarding, veterinary and surgical assisting, behavioral rehabilitation, and canine physical therapy. She has also studied pet nutrition and is a certified dog trainer. During her time in North Carolina, she spent two and a half years with the ASPCA, an experience that deepened her passion for animal welfare and rescue work.

For Crystal, working with dogs isn’t just a job—it’s what she’s made for. She’s proud to lead a team that treats every dog like family.

At home, she shares her life with two small pups: Lacey, her Cavalier King Charles Spaniel, and Foxy, her spirited Papillon rescue with a big personality.