Dedham Reviews
630 Washington Street, Space 33A, Dedham, Massachusetts 02026
My dog (Riggins) has attended the Dedham, MA location for about 3 years on a 3-day enrollment plan. Riggins loves going to Dogtopia with genuine excitement to see the coaches there. If there is ever an issue with his health (stomach issues or other concerns), it is always extremely well explained on what happened and he is always taken great care of. The staff at that location is patient, kind and always willing to accommodate needs. My only feedback I would offer is that the pick-up and drop-off process can fluctuate from 2 – 15 minutes which makes planning a personal schedule can be challenging sometimes (I believe the staff does great, it seems as though the company process could be slightly quicker).
Other than that, it’s been a great experience so far
There are have been numerous occasions when there is a wait time at drop-off and pick-up. During these occasions in the morning there is a line out the door and there is only one person checking in and bringing the dogs in the back. It is becoming about a 10 minute wait time or more. At pick-up it is the same when there is a long line to pick-up dogs when there is only one person checking out and going to the back to get the dogs ready. I would recommend at high peak times in the morning and at pick up to have multiple people to check in and check out.
I like the attention and companionship my dog can get from the staff and other dogs at Dogtopia. I like how I can arrive day of for his day care. I appreciate the communication skills and honesty from the staff and their dedication to safety.
My dog RUNS in, no better endorsement than that!
I love how much they care about the dogs. My pup has come a LONG way. He had been so anxious. Last visit, I saw on video he jumped up on one of the staff to pet him!!!
I don’t love that it’s all inside, but c’est la vie.
My dog loves the people
the people that work there are so wonderful!
They make sure all the dogs are up to date on vaccines. They take the time to access the dogs to see where they will fit. They’re quick to answer questions about the program. So far it’s been a very good experience.
My dog always comes hope happy and tired. I love that there is a camera to check on him while he’s at daycare.
Staff was very nice from start to finish. The facility is kept neat and clean.
Dogtopia of Dedham
Dogtopia is the leading destination for dog daycare, boarding and spa services. Our mission is to make sure your four-legged family members are kept safe and have a fun time when they are at our modern, open-play facility.
