Every new pup starts with a scheduled Meet & Greet. When you arrive, we’ll spend about 15–20 minutes together going over your Welcome Packet and a few quick questions about your dog’s history. Then we’ll take your pup back to spend the day with us, where our Canine Coaches complete a temperament evaluation while they make new friends and get comfortable in our open-play environment. Later that day, we’ll give you a call with an update and set up a pickup time — that’s when you’ll tour the facility, see your pup in action, get all your questions answered, and find the right plan for your pup, plus book any future stays.