As the Front Desk Coordinator, you are responsible to work with all customers, furry friends and team members to ensure Dogtopia sets the highest standards and satisfaction of safety and fun.

You must be:  • Detail oriented • Quick thinker • Emotionally intelligent • Outgoing, enthusiastic by nature • Fun-loving • Strong multitasker • Excellent communicator

ABOUT THE FRONT DESK ROLE:
• The focus of this job is making connections with Pet Parents and their pups.
• Greet everyone who walks in or out of Dogtopia.
• Answer Pet Parent questions over the phone and in person
• Check pups in and out of daycare
• Share information about our daycare packages and memberships with Pet Parents

Qualifications

• Must love dogs

• Ability to work flexible days and hours, including holidays and weekends

• Ability to work cohesively with others in a
fun, fast paced environment

• Strong customer service skills

• Ability to make/take phone calls while still assisting lobby

• Must be comfortable with up-selling • Greeting EVERYONE that walks in or out of Dogtopia!

• Understanding Dogtopia’s retail items

• Manage staffing call-outs and replacement
shifts

• Ability to work cohesively with their team in a respectful and professional manner
• Excellent communicator and can speak consistently to out 3 Ss (Smile, Story, Satisfaction)
• Be knowledgeable on pricing and services • Use social media to promote in-store and out of store events
• Strive for high customer review ratings by always smiling for the cameras and engaging in safe play!
• ENJOY your team! GROW your team! And PLAY to your fullest potential

• Understand our Dogtopia-isms.

The rules by which we, as Dogtopians live by are:
• We LOVE life unconditionally like a dog.

• We STAY loyal to our pack.

• We CHASE the absolute highest standards of safety.

• We PLAY to our fullest potential.

• We TREAT every day like It’s the Most Exciting Day Ever!

What we offer:

  • It’s always bring your dog to work day!
  • Education in basic dog obedience and training
  • Fun, dynamic team culture with some flexibility in scheduling
  • Additional certification program training
  • Learn skills related to sales, customer service and teamwork

 

Job Type: Part-time

Work Location: In person

 

If interested, email your resume to [email protected]

Job Type: Part-time