Albuquerque West Reviews

You can tell that everyone there loves all the dogs. I also like that you offer grooming services as well.

I like that everyone is friendly and seems to really care about your dog

Everything. You even hug my dog sometimes—he’s such a baby!

The puppy cameras, the events, the attention given to pups!

The 1st time we took Indigo, they really seemed to be happy he was there. He went to his Meet and Greet and one other time for day care. Both times when we checked him out, the person at the counter seemed like ‘OK, go home.’ No feed back as to how Indigo did. I asked her 3x if he got fed, before she answered me. She didn’t seem too happy with her job. Don’t know if it was the same girl🤷🏾‍♀️

Our Ralphie had a great time at Dogtopia! He enjoyed the company of others dogs, which is rare for him. We even caught him on camera sharing a bed with another dog!

I love that it appears the whole staff loves Bru as much as her mom’s and you take very good care of her. Also that you wear down some of that energy lol
Thank you all very much,
Stacey

Mostly satisfied, but I had an incident that I called to report. Not sure if there was any follow-up with the person. On the Webcam, I observed an employee sitting down with a dog on her lap. She was petting it and not paying attention that 3 medium sized dogs were ganging up on my smaller dog. I could tell that my dog was getting exasperated. The employee paid no attention but was holding a dog on her lap, which I thought was prohibited. Also, I don’t get feedback, especially after an overnight, on how my dog ate, slept, etc. That would be very helpful. Employees probably need more training with an emphasis on customer service.

Location is clean/convenient/friendly/do not have to drag my dog in to visit.

Nice people. Happy dog!