New Pet Parent?
If this is your pup’s first time at Dogtopia, there are a few things pet parents should prepare prior to rewarding your dog with the most exciting day ever!
At Dogtopia, our passion is giving every single dog the best-individualized care with their health, safety, and comfort as our top priority! Our home away from home environment is the perfect place for your pup to learn, play, and socialize with their BFFF (Best Furry Friend Forever).
Meet the Team
Jolene & Matt, Owners
Matt and Jolene Urbancic are the proud owners of Dogtopia of North Austin. Originally from Ohio, they made Austin their home in the late ’90s. As their two children—Chase, now studying marine biology at the University of North Texas, and Alexandra, studying dance at Arizona State University—prepared to enter middle school, Matt and Jolene decided it was the perfect time to blend their decades of business experience with their love for dogs. They wanted to create a place where dog lovers could confidently bring their pups for safe, fun-filled days of play, or trust that their dogs would be in caring hands while they traveled. Dogtopia, known nationwide for its exceptional service and spotless facilities, aligned perfectly with that vision.
Their commitment paid off: Dogtopia of North Austin earned the 2019–2020 Franchise of the Year award, and their general manager was also recognized as General Manager of the Year for the same period—an achievement the Urbancics credit to their passionate, hardworking team.
At home, Matt and Jolene share life with two golden retrievers, Boomer and Charli, and their spirited rescue Chihuahua, Roxy. They remain immensely proud of their award-winning staff and the outstanding customer experience their team delivers every day.
When they’re not working or playing at Dogtopia, Matt and Boomer serve as a certified complex-environment pet therapy team through the Dog Alliance. Together, they visit hospitals, schools, businesses, and colleges across Austin—bringing comfort, smiles, and plenty of “golden love” wherever they go.
Hannah Stoutamyer, General Manager
Hannah Stoutamyer is the General Manager at Dogtopia North Austin. She joined the team in 2023. Hannah is the mom of Otis, the happiest pup you’ll ever meet, and five cats at home. She has worked the past several years with animals in both the shelter and fostering systems. She cares deeply for furry friends of all kinds and does her best work to ensure your pups are incredibly well taken care of and loved fiercely every day!
Genevieve Hall, Operations Manager
Genevieve Hall is our Operations Manager at Dogtopia North Austin and has been a part of our incredible Dogtopia team since August of 2020. Originally joining as a part time student, she found a passion for the job and graduated a year and a half early to work full time. She loves the high energy and fast pace of the pups and thrives off making connections with every furry friend that walks through the door.
