Dogtopia Enterprises, LLC operating as “Dogtopia” and its affiliated and subsidiary entities (“Dogtopia”, “we” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Statement describes how we may collect, use and disclose personal information, as well as your pet’s information, on our websites (“websites”) and mobile app. This Privacy Statement applies to any personal information we collect or receive about you or your pet, from any source. However, it does not apply to personal information that we collect, use or disclose for editorial purposes.
By submitting your personal information, using our websites or mobile app, or subscribing to our services or products, you signify your agreement to the terms and conditions of this Privacy Statement. Please check back periodically as this Privacy Statement may be amended from time-to-time.
What is personal information?
Personal information means information about an identifiable individual. Examples of personal information that we may collect, use and disclose include your contact information (name, address, phone number or email address), and other information that you may provide to us. Personal information does not include publicly available information or your business contact information.
What personal information do we collect? To whom do we disclose personal information?
In most cases, we will collect personal information directly from you, when you purchase or interact with us about a product or service that we offer or provide (for example, when you email us or contact us through our website or mobile app). Occasionally, we may collect personal information from a third party based on your consent, or as otherwise permitted by law.
In general, you can browse our websites and “opt-out” from providing us with any personal information. Once you agree to provide us with personal information, you are no longer anonymous to us. If you choose to use and/or purchase certain services we may require you to provide contact and identity information, and other personal information as indicated on the forms throughout our websites or mobile app. Where possible, we indicate which fields are required and which are optional. You always have the option to not provide information by choosing not to use or purchase a particular service.
We identify the purposes for which we may collect, use and disclose your personal information at the time that we collect such information. Such purposes include providing and delivering products or services to you, responding to your inquiries, and internal business purposes such as administering or improving our website or mobile app. We obtain your consent for such purposes at or before the time that we collect, use or disclose your personal information, except where permitted or required by law.
Dogtopia may share personal information in order to fulfill the purposes that you have consented to. We may also share your personal information with third party service providers as necessary for them to provide services on our behalf. Some service providers may be located outside of the USA where personal information may be subject to the laws of those jurisdictions.
How do we retain and safeguard your personal information?
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. We have implemented, or intend to implement, physical, organizational, contractual and technological security measures to protect your personal information from loss or theft, and unauthorized access, disclosure, copying, use or modification.
How do we monitor our websites?
From time to time, we collect certain usage information from our servers, or servers that belong to third parties, that relates to the use of our websites and mobile app. We use this information to improve our websites or mobile app, for example by enhancing pages or features that are visited frequently, and on occasion we may share this information with our affiliates or other third party companies to provide them with an indication of the amount of interest in our websites or mobile app for advertising purposes and to help us plan for technical improvements.
How can you access your personal information?
We will make available to you any personal information that we have collected, used or disclosed, upon your written request, to the extent permitted by law. We will attempt to respond to your written request within thirty (30) days. We will advise you in writing if we cannot meet your request within this time limit.
Children’s Online Privacy Protection Act Notification
Our services are not designed or intended for use by children under 13. If you are under 18, you should use the services only with involvement of a parent or guardian.
Pursuant to 47 U.S.C. Section 230(d) as amended, Dogtopia hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to material that is harmful to minors. Information identifying current providers of such protections is available at the Electronic Frontier Foundation website http://www.eff.org.
Notice to Residents of Countries outside the United States of America
Changes in this Privacy Statement
Our Compliance & Contracts Administrator is accountable for our compliance with this Privacy Statement and applicable privacy law. All comments, questions, concerns or complaints regarding your personal information should be forwarded to our Administrator as follows:
Amy E. Holman
Compliance & Contracts Administrator
Dogtopia Enterprises, LLC