Canton Reviews

Curbside drop off and pick up.
Emily is attentive and caring.
I can always trust her reports of my dog’s day and to secure her in the car.

I am at the Canton location and mostly everything is great, they have really helped my dog become more social and on most aspects I could not be happier. The staff is friendly and great with my dog and communicative to me.

The only minor issue I have is pickup. The street is very very tricky for queueing for pickup, and it’s no longer really feasible to not do curbside, so you are forced to do it that way. All of that in consideration, and the street stuff not being the staff’s fault (though ownership planning does come into play), they are sometimes just not super responsive on the pickup. I use the app to give advanced notice, and notify as soon as I am there, and I frequently come before the rush so there is nobody else waiting (mostly to mitigate the bad street parking situation), and I still end up waiting a longer time than I would expect. I kind of understand it more when it’s busy, but (and this part is assumption on my part) ironically I think they are MORE responsive when it is busy because it’s like rush-time and they are rapidly processing the pickups, but it feels worse at times when I try to beat the rush. If I am the only person waiting and it still takes 20 minutes to get my dog AFTER I gave a 15 minute heads up that feels kind of like the system is not working. All that being said, it’s totally variable. Some days there is no delay at all. And it is still a great service regardless that I am overall happy with.

Very friendly and responsive; love the end of day reports on the dogs.

Very friendly, personable

All of the staff at Dogtopia really seem to care about my dog and ensuring that she has a great time and gets her energy out while in daycare. I also enjoy getting a little report about her at the end of the day when I pick her up and hearing about how the day went!

Consistent, reliable, I feel like the staff really cares about my dog! I also love being able to check in on her with the cameras.

Everything

The friendly staff
The conviemt location

friendly and informative staff. they keep up with appointments and services and know what you booked.

I know that my dog is extremely well cared for whenever I take him to daycare or boarding at Dogtopia. I enthusiasm and compassion that the employees have for their jobs and the dogs they take care of. It is so nice to not have to worry about him and know that he is in great hands, and that he will come home exhausted!