Albert joined our Towson location at the very beginning and quickly advanced through multiple roles, from Canine Coach and Rover to Front Desk Associate and eventually Team Lead. As we prepared to open our Owings Mills location, it was clear that Albert’s experience, leadership, and dedication made him the ideal choice to help guide our team toward success. We’re grateful to have Albert as the familiar, dependable face our pet parents trust and rely on every day.
NEW PET PARENT?
If this is your pup’s first time at Dogtopia, there are a few things pet parents should prepare prior to rewarding your dog with the most exciting day ever!
At Dogtopia, our passion is giving every single dog the best-individualized care with their health, safety, and comfort as our top priority! Our home away from home environment is the perfect place for your pup to learn, play, and socialize with their BFFF (Best Furry Friend Forever).
Meet the Team
Heather & Alex Davis, Owners
Prior to investing in Dogtopia of Owings Mills, they spent the past 3 years ramping their first Dogtopia in Towson. Prior to that, Heather spent nearly 20-years managing national marketing programs for two well-established franchisors based in Maryland. Heather’s main role is to support her management team and manage the marketing programs for Dogtopia of Towson and Owning Mills.
Alex has spent his career in medical sales, specifically in genetic testing and he will be assisting in establishing community partnerships in Baltimore County.
They have two children (13 and 10) and two large dogs: an English Mastiff and a Greater Swiss Mountain Dog.
Hailey Bosse, Area Manager
Meet Hailey, Our Regional Area Manager
Hailey splits her time between our Towson location and our sister facility in Owings Mills. She has been with us since before our doors officially opened, bringing valuable experience from working at another major daycare and managing dog training for a well-known name in the pet industry.
Hailey’s passion and love for what she does shine through in every interaction—with the dogs, our team, and their families.
When she’s not working, Hailey enjoys relaxing at home with her fur babies or unwinding through yoga.
Hailey is excited to meet you and we are thrilled to have her lead our amazing teams!
Javon, Team Manager
Javon has been with our sister location since Spring 2023. He started as a Canine Coach and quickly stepped into a leadership role, showing strong dedication, growth, and a natural ability to lead.
Javon has a special way of connecting with everyone — dogs, parents, and team members. His approachable personality and positive attitude make him someone people naturally gravitate toward, and he easily builds strong, genuine relationships.
He’s incredibly excited to be part of the Owings Mills team and is looking forward to creating even more connections with our dogs, parents, and staff. We’re so happy to have him!
When Javon isn’t at Dogtopia you can find him at home with his own fur babies curled up next to him while he is gaming or making music!
Albert Jordan, Assistant Manager
Taylor Harris, Canine Coach
Taylor has been with us for nearly a year and quickly cross-trained in every position at our Towson location. When Owings Mills opened, she seamlessly became the go-to person the team could count on. No matter the role or the question, Taylor is always the first to step in and offer support—truly a dependable resource for everyone.
Missy Heddinger, Dog Groomer
Missy has been with the company for nearly a year. She began at our Towson location, where she continues to work three days a week, and joins our Owings Mills team on Tuesdays and Thursdays. Missy quickly became a parent favorite thanks to the adorable and high-quality haircuts she consistently delivers. With about four years of grooming experience, she has yet to meet a dog she can’t groom.
Kaleb, Canine coach and Rover
Kaleb has been with us since the very first day we opened, and he’s been a dedicated part of our Dogtopia family ever since. He’s always ready to take on whatever the day brings and consistently shows up with a strong work ethic and team-first mindset.
When he’s not caring for our pups, Kaleb is busy being a college student — balancing classes, studying, and working hard toward his goals. His ability to manage both school and work speaks volumes about his commitment and drive.
Kaleb brings such a positive, upbeat energy to the team, and we’re so grateful for everything he contributes each day! 🐶✨
Chris, Rover/Canine coach/ Front desk
Chris is one of our all-star team members who is trained in every role in the building. Whether he’s up front, in the playrooms, or supporting behind the scenes, he can truly do it all — and he does it with confidence and care.
He brings amazing team spirit to every shift. Chris is always smiling, incredibly outgoing, and never misses a chance to crack a good joke to keep everyone’s mood up. His positive energy is contagious and makes even the busiest days more fun.
Most importantly, Chris has a genuine passion for the dogs in our care. He takes pride in making sure every pup feels safe, loved, and happy.
Kyla, Canine coach/ Rover/Front desk
Meet Kyla!
Kyla has been part of our Dogtopia family since before we opened our Towson location, and she has been an invaluable member of the team ever since. She is cross-trained in every role, making her a dependable resource wherever she’s needed.
Kyla is incredibly dedicated to her job and always goes above and beyond for both our team and our dogs. Her commitment never goes unnoticed—even when the weather doesn’t cooperate, she’s willing to do whatever it takes to be there, including staying overnight during snowstorms to help care for our boarding dogs.
When she’s not at Dogtopia, Kyla enjoys anything pink and loves spending time with her kitten.
We’re so thankful for Kyla’s dedication, reliability, and all the care she brings to Dogtopia every day!
Syd, Canine coach/Rover
Meet Syd!
Syd has been part of our Dogtopia family since the day we opened, and it has been incredible to watch her grow over the years. Since joining the team, she has gained a wealth of knowledge about Dogtopia, dog behavior, and providing the best care for our pups.
Syd is always willing to jump in and help wherever she’s needed. Whether she’s supporting her teammates or caring for the dogs, she approaches every shift with a positive attitude and a smile.
Her dedication, teamwork, and enthusiasm make her an important part of our Dogtopia family, and we absolutely love having Syd on our team!
Kaylah, Canine coach
Meet Kaylah!
Kaylah is one of our wonderful part-time team members, and although she’s only with us a couple of days each week, she brings so much positivity and joy to the building every time she walks through the door.
Her love for dogs is easy to see, and she always looks forward to spending as much time with our pups as possible. Whether she’s giving them extra attention, helping care for them, or supporting the team, Kaylah is always happy to jump in wherever she’s needed.
We’re so grateful to have Kaylah as part of our Dogtopia family, and we know both our team and our dogs look forward to the days she’s here!
Alyssa, Seasonal Canine coach
Meet Alyssa!
Alyssa has been with us since the very beginning at Towson and has been part of the team since day one. She is currently a full-time college student, and we are so lucky to have her join us during summers and holiday breaks.
Alyssa has such a fun and positive personality that lights up the building whenever she is here. She brings great energy to the team, and we truly adore having her as part of our Dogtopia family!
Pax, Canine coach
Meet Pax!
Pax brings so much energy and enthusiasm to every shift, especially when they are running a playroom. They have a natural ability to keep things fun, engaging, and full of positive energy for both the dogs and the team.
Pax loves creating endless dance parties in the playroom and enjoys making fun videos that capture the personality and excitement of daycare life. Since their first day, they have grown tremendously in their skills and confidence, and it has been great to watch their progress.
We are so happy to have Pax as part of our team and appreciate the energy and positivity they bring to Dogtopia every day!
Cayln, Canine coach/Rover
Meet Cayln!
Cayln started with us while she was still in high school, where she successfully balanced her schoolwork and her job responsibilities at Dogtopia. From day one, she has shown intelligence, dedication, and a consistently positive attitude.
Cayln has a strong love for the dogs and always brings a caring and attentive approach to her work. It has been great to watch her grow and develop since joining the team, and we truly appreciate everything she brings to Dogtopia!
