Health and Safety

Proof of Rabies, Distemper/Parvo, and Bordetella are required for all dog daycare, boarding, and spa services.

The Canine Influenza vaccine is recommended for dogs participating in daycare or overnight stays.

All vaccines must be administered a minimum of 48 hours before visiting Dogtopia to allow for your dog’s immune system to process and develop a response to the vaccines.

All dogs must be a minimum of 12 weeks (3 months) old to participate in daycare, boarding, or dog spa services.

At this age, puppies are at the ideal stage to begin socialization! They’re old enough to have developed appropriately and to have received the necessary vaccines to safely interact with other dogs in an open-play setting.

All dogs must have undergone a traditional spay/neuter process if they are over the age of 7 months.

For safety in our open-play environment, certain spay and neuter methods are not permitted at our facility. These policies are in place to ensure the safest experience for every dog in our care. Elevated hormone levels of unaltered dogs can be detected by others in a social setting and may lead to unpredictable or unwanted behaviors during play.

Approved procedures

Female Spay: Traditional ovariohysterectomy or Laparoscopic ovariectomy

Male Neuter: Castration

Each room is designed for optimal play and safety, with play groups separated based on dog size, weight, and play style. This creates the safest environment possible and encourages building confidence and developing strong social skills.

While young puppies may adjust more quickly, all dogs experience three important phases after adoption. To set your newly adopted dog up for success, we require that they spend at least 30 days in their new home before being introduced to Dogtopia.

Decompression (First 3 days)

Your dog may feel overwhelmed, nervous, and unsure of their surroundings. At this stage, they are not yet comfortable enough to be themselves and need extra time and patience.

Learning Routine (around 3 weeks)

By this point, your pup begins to recognize your household schedule and daily patterns. They start to relax, feel more secure, and let their guard down.

Fully Acclimated (3+ months)

At this stage, your pup feels completely at home! They’ve built a strong bond with you and gained confidence and security in their new household.

To maintain a safe playroom environment, it is the responsibility of each parent to have all medications approved by our team prior to visiting for daycare, boarding, or spa services. This applies to medications administered both at our facility, and at home.

This policy is in place to protect the safety of your dog and all dogs in our care. The effects of certain medications such as Trazadone can be dangerous in a social group setting.

Bringing medications?

Our team can administer topical or oral medications during overnight stays or daycare. All medications must be provided in their original containers with the following information clearly listed:

• Dog name
• Medication name
• Dosage instructions
• Prescribing veterinarian

To ensure every dog remains comfortable in our care, any pup who has not visited within the past 6 months will need to complete another Meet & Greet before returning.

There is no additional charge for this process, it’s simply our way of making sure your dog is still comfortable in the open-play environment and hasn’t experienced any behavioral changes since their last visit. This visit will occur during a scheduled date and time and regular daycare charges will apply.

We’re proud to offer 10% off daycare and boarding services for all veterans and first responders!

Please note: Offers and promotions at Dogtopia cannot be combined.

To reduce stress and help your dog understand that they will always return home to you after a visit at Dogtopia, we require a minimum of three full-day daycare visits before any overnight stay. This helps your pup associate Dogtopia as their favorite home away from home where they can relax, play, and enjoy their doggie vacation.

Have questions or need help planning this for your pup?

Give us a call! Our team is here to make these boarding requirements easy, stress-free, and convenient for your schedule.

At boarding drop off we will require contact information for a family member or friend that is local to the area and willing to pick your dog up in case of emergency. If the emergency contact we have on file does not respond, the parent will be responsible for any necessary medical boarding fees.

You can reach out to our team via phone, email, or text to cancel or reschedule grooming services.

Any cancellations made with less than 24 hours’ notice or missed (no-show) appointments will incur a fee equal to 50% of the scheduled service rate. 

We want to ensure your pup continues to receive the care and attention they need after their grooming session. For this reason, any dog remaining in our care more than one hour after the completion of grooming will incur a half-day daycare fee.