Cedar Mill Reviews
11780 NW Cedar Falls Dr, Portland, Oregon 97229
I have notice that the vibe at Dogtopia has changed quite a bit since we first brought our dog there 3 years ago.
The staff that oversees the dogs in their perspective rooms (I believe they are coaches?) don’t seem to have the tentativeness and care that was once there. I used to see the coaches engage with the dogs more, give them love and attention all while making sure the room was clean and organized.
I would love to see the Dogtopia coaches get back to the level of kindness and commitment, we as pet parents only want the utmost care for our fur babies while they are there.
The people and the surroundings.
Meet n greet to ensure proper placement
Plenty of interaction
Web cam availability
Good location
We had no problem with Dogtopia, but for our dog, Ben, he seemed a little bored when we would check the cam. He was just following the person around and not playing with any other dogs. I think he needed more stimulation or play time, but it was definitely good for socialization.
Everything
The staff are great. Unfortunately every time we have a good set of staff and a manager, they leave. I know it is due to the lack of compensation given to them. I am aware of how little you pay them as it is obvious in the indeed ads. $16.50 is far to little to pay everyone and then $17 for a manager is ridiculous. That group of people are your bread and butter. As a manager myself I know it is less expensive to pay employees more than it is to keep training. You are losing good people and the reason is so obvious. They know our dogs and their personalities and every time you have to hire a new person it is less safe for our pups because they are not aware of the idiosyncrasies of each and every dog in the room. There are also days that too many dogs are in the gym and could use for the opening of the roomper room for safety purposes. However, this is not possible at the cedar mills location because you are not running with a full staff. Which again comes down to lack of pay.
The staff rock and the dogs love you!
Friendly staff, they show lots of love to the pups!
Cooper gets soexcited when he sees the people who work at Dogtopia. A good sign that he is being well cared for.
Professional, Friendly, Caring
Dogtopia of Cedar Mill
Dogtopia is the leading destination for dog daycare, boarding and spa services. Our mission is to make sure your four-legged family members are kept safe and have a fun time when they are at our modern, open-play facility.
