Houston – Washington Ave Reviews

I think it would be very beneficial if the dogs were not left alone during boarding, or at least not as long. It would also be nice to be able to see them during the night (camera access).

I think these two things would make a very important change that many of us would greatly appreciate.

Although less important but as a suggestion, it would also be nice if boarding dogs were fitted with a monitoring collar whose data we could see remotely.

Happy to give more feedback if you need it.

The care and attention provided by all of the staff. Luna LOVES all of the hoomans

Friendly staff and friendly canine coaches. I can also watch my dogs on camera when I miss them.

Dropping off and picking up is easy

I love how friendly all the staff is, and I love how much care they provide to my dog! He is always so happy to be there, and I know that he is in great hands when I drop him off for weekly daycare or when I need to be out of town.

Great customer service and my dog came back happy

There was no video for most of the time. I only checked during business hours, but it was a holiday weekend. So, I think video should be available more than it was for me. When video is not available, I do not like seeing the repeating ad video loop, which at first seemed like the real video might be loading in the background. That was annoying.

Great staff, great facilities!

They know my dog and truly care for her. I have no worries at all when I drop her off because I know she will be treated as well as I treat her.

Friendly, ease of access, ability to see my dog, she seems well cared for