Golden Valley Reviews
9010 Olson Memorial Highway, Golden Valley, Minnesota 55427
All the staff I’ve encountered have been very nice and I love that the people at the front desk know Kovu as soon as they see him. I also like that this facility removes collars of the dogs for their safety.
Keep up the great work!
Friendly and professional
The friendly staff who bend over backwards to help. They learn your name and always greet you cheerfully.
Our puppy and we love Dogtopia for both daycare and boarding. We know he’s being well cared for and loved, and that he’s getting lots of exercise.
The one thing that we’d change if we could is to improve the system for dogs peeing and pooping. We realize it’s difficult with so many dogs each on its own biological clock, but our pup still poops inside if he doesn’t get our attention quick enough. Even though the dogs at Dogtopia pee all the time in the rooms (I check the webcams a few times a week), Finn seems to have learned not to do that at home. But pooping is a different story. We do take him out on a pretty regular schedule, but he doesn’t poop just because he’s outside. He’s likely to wait until we come back in, want to go back out shortly thereafter, and then poop inside because we haven’t responded quickly enough. So some better training on the part of Dogtopia would be helpful, or maybe you just need to tell those of us still dealing with housetraining how you get the dogs to poop when they’re supposed to. If you’ve got a system, maybe you could provide written guidance for us newbies.
Everything was great.
You guys are so great and helpful. Any special request we’ve had you’ve helped us with, and everyone is always so kind when we come in. I always leave with a smile.
The care & compassion the staff has for each puppy
The groomer did a fabulous job. He was new to the environment but seemed to be just fine
There is often a strong odor of urine at the front desk, which is concerning for the ventilation and/or cleanliness of the dog areas.
On camera I’ve only seen staff mopping the dog areas (which is good given comment above), and I’ve never seen staff interacting with the dogs. This is fine, but I wonder if there is more than a ramp to offer the dogs for diversion.
Dogtopia of Golden Valley
Dogtopia is the leading destination for dog daycare, boarding and spa services. Our mission is to make sure your four-legged family members are kept safe and have a fun time when they are at our modern, open-play facility.
