Northville Reviews

Everyone is super friendly and very welcoming. My dog loves coming.

Professional personnel caring service

All of your employees are professional and very welcoming. They all greet Lilo with a cheerful and positive demeanor and they seem to genuinely care about her well being. I always feel good about dropping her off for the day.

I realize there are times when dogs being dropped off are ‘more than staff working’ and which then eliminates a staff person at the desk to to answer the phone — if the phone rings 3 or 4 x, send it to voicemail !!! THEN, have the staff call us owners back with an answer to the question, but you don’t have that feature, so i learned to call at a time where there are no ‘dropoffs or pickups’.

Also – the staff should be trained HOW TO PUT A ‘Choker Chain’ Properly on a dog. My dog “Jesse’ is an escape artist. He KNOWS when the choker is NOT properly connected — he CAN BACK-OUT and Run Loose by the front desk and IF someone ENTERS with the front door open, he is GONE – BYE-BYE Jesse — that happened once when i was there to pickup Jesse — I saw immediately the choker was NOT choking and he BACKED OUT OF IT and was LOOSE, fortunate noone was entering the building. Once that happened weeks ago, I ALWAYS look how Jesse is being ‘walked-out’, you have NEW staff and they do NOT know the proper way to put it on AND I immediately TELL the Handler, the choker is WRONG and I tell the handler to hold the leather collar, so I can remove the chain and PROPERLY put it back on Jesse — THIS IS VERY VERY Imortant, TRAIN your NEW Handlers the purpose of the choker chain — JESSE is FAST and Very Smart … thanx for keeping Jesse for a week while I was on Vacation. — I would appreciate a reply to my concern !! [EMAIL ADDRESS REMOVED] .. thx

Friendly

Shampoo your carpets so my dogs do not smell like urine when I pick them up.

The love that every employee give my dog is so greatly appreciated. Dogtopia is like dropping my dog off to family. Love this place and everyone who works here ! AAAAAAA++++++++

Love being able to board my pup and know he is taken care of, and he enjoys being there. He is a dog that loves to play and he gets all the play while there. I also love that he can get a bath before coming home. 😊 Friendly staff, they do a great job pairing dogs together so ensure safe and fun play.

courteous and accommodating

Wonderful caring place. Ginger loves to go and play with her friends. I never worry about her.