San Antonio – Alamo Ranch Reviews

Very convenient service with really friendly staff. My dog loves going there!!

Friendly front desk personnel and dog care “trainers” who really take great care of my high energy mini schnauzer. My pup’s behavior has improved greatly-he is more social and does not jump on people anymore.
We have used Dogtopia’s boarding services several times and have reservations for additional dates.
Bentley is excited to go to Dogtopia in the morning.

Very friendly employees. It looks like a safe environment for the dogs.

The staff is friendly and treat the dogs nicely. The facility is very clean and sanitary. What I love the most is that I can watch my dogs on video throughout the day.

Had the meet and greet and was impressed with the type of questions regarding my pup. Y’all offered to let her stay and play which I thought was a sweet gesture. I don’t have a need at this moment for boarding but will definitely plan my schedule to allow me to drop her off for some play time.

Daycare – it would be nice if the canine coaches made more physical contact and gave more attention to our little pups. I want my pup to feel loved and played with as if she is at “home” while mom is busy with work or life.

Boarding – You should have someone stay with them a bit longer. Chanel was recently boarded for 7 days and she runs free at home. Your current process is to put them in a crate for almost 12 hours over night. I think you should have someone stay a little later or have someone come in earlier to let them out. I think this is a bit long for them to be in a crate, for those that are not used to it.

You should also consider providing a progress card when picking up from boarding services, to find out if our pups are eating, drinking, and playing normally.

I also did not receive the email for my charges, not certain if those are submitted through the app.

Your front desk staff and K-9 coaches are super sweet.

It was easy dropping off and picking up. Glad we have an app to watch dogs but hard to see on my phone.

Sully went to dogtopia on Friday for a meet and greet. He had such a good time! All the staff were kind and upbeat. The facilities were very clean. I was able to meet the manager when I picked Sully up. He was great! Very nice and took time to explain how everything works. I love the Webcams they have set up so I can check in on Sully through the day. I think Sully is going to continue having a good time at Dogtopia and I feel great about sending him back!

We only had meet and greet and had the opportunity to leave our fur kid 5 hours. But, I like the temperament check to see how our dog felt and introducing him to a new environment and buddies slowly. I also looked how understanding and caring my meet and greet team was. So professional and so welcoming.

Great service!!