Norfolk – Ghent Reviews

I love how easy it is to book daycare appointments and grooming. The price for add ons such as agility and other events is a little steep though.

We love the positivity of all staff! Our pup loves coming. When we check in with the Webcam (another plus), she is having fun playing with her fur friends. AND she’s tired and ready for cuddles at the end of the day.The hours that you’re open seem to accommodate working folks. We’ve used boarding services and are happy with that. We also enjoy the extra activities that are offered such as agility sessions. We are also glad that our girl is able to get a bath and nail trim when needed. We are happy to have Dogtopia in Norfolk!

Staff very friendly, seem to genuinely care about your pet. Understands unique needs and personality traits.

Everyone has been caring and kind towards our dog. I like all the extra stuff that you can sign your dogs up for and I love being able to look in on the WebCam.

Very friendly staff.
I’m able to watch my fur-baby play.
Well lit facility.
Facility DOES NOT have a dog/animal smell.

Everything!

Great service!

This is purely from a marketing/operations standpoint so please do not take this as anything other than “I want to see you WIN”…

Most of the staff are outgoing—a few could use help coming out of their shell. Perhaps some ‘radical customer service training’ would assist in the interpersonal tactics that make people leave telling everyone how fantastic you and your business are. While personality types are unique and not everyone is an extrovert (myself included), more than the animal, the owner needs to feel like a business is part of their lives and they are a part of its success. And there’s a lot of factors that go into that process.

We live in a world where advertising/social media only get a business so far. … it’s when people walk through that door, and walk out, the ‘gut feeling’ they have about a business that makes or breaks it in this world ultimately.

You’re off to a solid start. And in my heart of hearts, I want to see you WIN BIG in our region.

Thanks for taking care of my Pup.

Dogtopia consistently delivers high-quality dog daycare. The staff are professional, attentive, and clearly care about the dogs. They take time to understand each dog’s temperament, which builds real trust.

The facility is clean, well-organized, and focused on safety. The supervised playrooms and thoughtful grouping by size and play style make a big difference. The webcams are a good feature and make it easy to check in during the day.

My dog, Arlo, always comes home happy, and she’s excited to go back every time.

If you want reliable, safe, and well-run care for your dog, Dogtopia is an excellent choice. Highly recommended.

The hours and the friendliness of staff. Facility is clean and has plenty of dog friends for my pup.