Norfolk – Ghent Reviews

It’s been great bringing my dog in. Everyone is always friendly, welcoming, and genuinely seems to care, which makes a big difference. I haven’t had a bad experience so far, and I always feel like my dog is in good hands when he’s there.

One thing I really appreciate is how communicative the staff is. They always give me updates when I pick him up, and if they ever notice any concern, like redness in his skin or ears, they let me know right away. Anytime there has been any issue, I’ve been contacted immediately, which gives me a lot of peace of mind and shows how closely they pay attention.

The agility days are definitely a highlight, and I love getting a message when they’re about to start so I can pull up the app and watch if I’m available. It’s also a huge plus that I can check the cameras whenever I want. The spa services are another added bonus and make everything even more convenient. Overall, I feel like my dog is well looked after, closely monitored, and cared for throughout the day, and that level of attention really stands out.

Very happy! We have a difficult dog and they have gone out of the way to help get Lola get settled in and socialize. [FIRST NAME REMOVED]

Friendly, efficient and very clean – prices are reasonable compared to other dog service companies. They made my little doxie less stressed by the experience.

The care and concern everyone displays!! I know my Beaux is well taken of

I like being able to watch my dog throughout the day on the cameras! He always seems happy and is thoroughly worn out when I pick him up.

The treat options, the greet and meet process, the webcams!

Nice to have this place in mind, if any out of town occasions we’d have in future. All workers are nice.

Awesome performance, the staff has been professional, attentive, and genuinely passionate about what they do. It’s clear they take care about their safety, structure, and overall well-being.

The facility is always clean and well-organized, and the level of supervision gives real peace of mind. I appreciate the transparency, the consistent communication, and the structured play environment.

My dog comes home happy, exercised, and mentally stimulated.

My dog loses his mind from the moment we get within a two-block radius of Dogtopia because he knows where he’s going. We have to keep him from leaping out of the vehicle; he drags us to the door, then wags and wiggles ensue! He is SO happy to be there! Immediately, he goes to the door that leads to the playrooms, and our normally separation-anxiety-fueled dog doesn’t even bother to look back. He leaves the check-in to us while he goes to play!

There are webcams, and I love being able to check in on him throughout the day. He’s always having a good time, and so are all the other dogs. Even with so many different pup personalities in a room, the dogs respect each other. They become a true pack, and even though there is a human in the room, they teach each other social cues, and respect the space of dogs that are resting. It’s fascinating to watch.
We’re so grateful we found Dogtopia!

Cleanliness of the place and how the emotes listen to our concerns