Wilmington Reviews

Staff is dog friendly. Convenient location and hours

I really enjoyed it previously when dogtopia would regularly post dog of the week on their instagram as well as their photo shoots and such

Friendly and caring, reliable

Friendly, awesome staff. Great energy, vibe!

Convenience of scheduling

All the coaches are so friendly and kind to my pup. They have many fun days for the dogs and special treat days. They offer spa service so I can drop her off for a day of play and have her nails trimmed. This week she participated in back-to-school pics and enjoyed a fun treat day like Waffle Wednesdays or Meatball Mondays. Additionally, they offer options for lunch like a Salomon bowls.

There are cameras so you can check on your pup throughout the day.

Friendly staff. Snacks and fun activities.

Nice people

I love that my two guys can play around all day. I like knowing that I have somewhere to take my guys if I need to be away or even a break for the day. Toby and Teddy have come to love Dogtopia. They are excited to get behind the door. At one point, I was not pleased with my guys being isolated from the Toybox group. But, the staff heard me out and worked to have my guys included. I sincerely appreciate that I was heard. The staff is so kind. I wish I could afford more days.

Return phone calls. Since the restructure, return communication needs improvement. It gets to a point that I needed to visit the location to talk with someone to get answers to my questions. Additionally, needing to provide 2 weeks’ notice for a halt on visitation is excessive. Not sure why 1 week notice is not sufficient. All else is great, staff, care, et.