Alexandria Reviews
3121 Colvin Street, Alexandria, Virginia 22314
1. My pup smells funny when she comes home from daycare, I’m not sure what Dogtopia uses to wipe them down, but the smell is unpleasant, and several times she’s smelled like urine.
2. It is extremely inconvenient that you no longer keep a card on file. I frequently travel and need to have the pet sitter pick her up. I have had Dogtopia charge the pet sitter for extra day care days or baths because you wouldn’t accept the card you have on file. I was told that I could send a text message or email to authorize the use of my card, but both times I tried that they charged the pet sitter anyway.
3. My pup was recently involved in an “incident” with another dog, which I understand happens. I was told that neither dog was hurt, so I wasn’t overly concerned about it until I was told that I was not allowed to see the footage of what happened. This lack of transparency has caused me to have trust issues with Dogtopia that I have never had before. Thankfully she wasn’t hurt, but what if she had been, I have no faith that I would ever know what happened which leaves me extremely uneasy.
The thoroughness of your process and your friendly and knowledgable team!
I like the staff here. Everyone is cordial, helpful, friendly, and seem to enjoy their work and providing a safe fun atmosphere for the dogs. As a first time dog owner, this has taken a load anxiety off my mind.
Staff is always friendly, helpful, and understanding. They seem to enjoy taking care of our pup, and that’s most important.
Loved the option for my dog to get a bath or nail trim while he’s here at daycare. We planned to utilize day care twice a week and also loved that I didn’t need to buy a package like most other places required. I liked that we could check the camera to see what he’s up to.
The dog leaders care very much for my pet.
Everyone feels like family. They love my dog just as much as I do. And I LOVE having access to the livestream and seeing my dog play when I can’t be with him.
My dog LOOOVES Dogtopia! The workers are always so welcoming and excited to see my dog, and they do a great job at keeping everyone safe and happy!
nice staff., clean facility, good communication, good location
staff was very friendly, convenience of location
Dogtopia of Alexandria
Looking for a place where your four-legged family member will receive five-star treatment? Look no further! Dogtopia is an open play dog daycare, boarding facility, and spa. Basically, we’re your one-stop shop to spoil your dog! Our friendly and knowledgeable team is highly trained in providing both dogs and their parents with a safe, healthy and fun environment.
