Birmingham Reviews

Super easy to drop off, pick up and add services or food. Always clean and staffed

Dogtopia is a great place and does a great job with their spa services. also has wonderful people working there.

Ashley and Michael are the best!

Friendly staff, clean, not overly crowded, the hours, reasonable prices, and fun activities for our pup.

Floors need better maintenance. Between the salt and the string urine odor on my dog when I picked him up, I think better cleanliness should be maintained. And I am not a fan of the strong room deodorizer in the lobby. The odor hits humans in the face and I can only imagine what it smells like to a dog with a much more sensitive nose than we have.

Our dog had a potential medical issue while boarding, you took her to the emergency vet and Shelby was so thoughtful in keeping in contact with me to tell me how she was doing.

It would be helpful if the staff would wear name tags so we could better learn and use folks’ names. I wish the cameras were left on during the 12-2 nap time (turning them off makes it feel like there is something to hide). Finally, I would like to encourage your company to invest in training for the staff to help them know how to handle and engage dogs during the day. It seems like the dogs just mill about most of the day, but pack training like they do at Canine to Five helps with behavior and stimulation for the animals and would be more rewarding for the employees, as well.

The friendly approach and attentiveness of the staff.

My dachshund and I are always warmly greeted no matter when we come in or who greets us. They know his name, and will tell me things about how he does during his stay there. It is obvious that they care about the clients and their much-loved dogs.

Friendly and remember my dog!