Golden Valley Reviews

The friendiness of the staff. The building: lots of light from windows, play areas, convenient location.

The employees genuinely care about the dogs. It’s a happy place for my pets. They’re always happy to go and are well cared for.

Everyone at Dogtopia is AMAZING!!! Lucy loves her spa days and looks fantastic!

Staff is so wonderful and friendly, my dog always has an amazing time, great customer service for the dog parents!

Bean loves Dogtopia!

More variety of days for activities. My dog attends twice a week and a couple months in a row there hasn’t been any activities on their days.

Very friendly staff! Clean facilities. Very impressed with my dogs first visit!

Everything!! Staff, hours, facility

I think some of the staff in the rooms don’t take cleanliness and sanitation as serious as they should. Unfortunately my dog has gotten sick a number of times since we’ve been bringing her to Dogtopia and I did have to reach out to management a couple months back about some cleaning errors I saw on the camera. I think I saw a similar error on the cameras again yesterday (using the mop to wipe up wet/loose stool), but it was so quick and the video wasn’t clean enough for me to get a good look. The manager assured me that they do train the staff and go over cleaning procedures regularly, but I just don’t think some of the staff are following that. Maybe there’s a way to monitor the staff in the rooms on a random basis just to see if they’re following protocol? Otherwise, my dog is very happy there and we really enjoy being able to bring her.

The spa did a wonderful job on Zorii. She is so soft and fluffy! Thanks!