Redmond Reviews

I love the staff and that my dog loves going there. My only discouraging experiences are that my dog smells pretty bad when I pick him up, like urine. My house tends to smell like it if I don’t bath him afterward.

The second point of difficulty is the long waits when I pick him up. I often wait 15 minutes, and when I am rushing to get to daycare afterward, It makes it very difficult to keep him enrolled there. I wish curbside pick-up service would return.

Otherwise, I love what you have to offer.

I like that everyone at the establishment seems to know and love my dog.
I like the special events and activities Dogtopia provides
I love how flexible they are with the services

Very friendly and easy going.

Everyone I have met Work as a team. They work with me, for example, when I had a family emergency, I let them know ahead of time, and they were very understanding and sympathetic.
my five month old puppy KAYLA, enjoys it so much there she doesn’t wanna go home.

GARY B.
MUCKILTEO, WA

The caring staff, the webcams, and simply that my dog is happy to arrive there which gives me confidence she enjoys being there

The pick up process has been taking 15-30 minutes lately and feels like there is a better process to how to efficiently get the pups ready and out the door. I used to be able to leave work nearby, pickup my dog, then get my kids from the school bus. Now it often takes so long to get my dog that I have to leave, get my kids then come back which adds an hour to my day that I don’t have. The morning drop off has gotten bad some days too lately where someone will be in the drop off room filling out forms and no one comes out to check on the line of dogs waiting to drop off. I waited over 15 minutes to drop off my dog twice last week. I not only send my dog to Dogtopia because she loves it but also I am a single working parent without enough time in my day so when I’m spending up to a 45 minutes just for drop off and pick up (and more if you count the extra driving time of having to leave and come back when it takes too long), it’s making things more difficult. Please try and fix this as everything else there is so wonderful!

We love how attentive you are to ours and others pups. Yo go above and beyond to ensure their needs are met and more

I’m seeing some improvement with this in recent weeks, but it can be tough waiting for pickup during rush hour (afternoons, early evenings). If there was a way to let you all know when we’re close by, it might help the traffic jam. Otherwise, no complaints. The trainers and handlers are all attentive and seem to care a lot!

My pup loves going here. She comes home exhausted and the staff is so friendly.

Webcams and personnel are so kind to the dogs. Mine is scared, so they are gentle with her.