Short Pump Reviews

The staff at the Short Pump location is phenomenal. They always make us feel like our puppy is being looked after and receiving the proper care. Our dog absolutely loves going to Dogtopia and we know she loves the staff because we’ve seen many of them at dog friendly events around town and she always gets so excited to see them. The peace of mind that comes from the webcam cannot be overstated; we love being able to check in and watch her play!

I like that you have a special room for small dogs, employees seem to genuinely like dogs. They can get a bath while they are there and you don’t need reservations but can just drop them off.

Lobby staff is always welcoming and friendly. The entire team knows our dog and takes great care of her. Check-in and check-out are always a breeze. Facility is clean and our dog does not come home smelling badly. It’s a great service with a great staff.

Amazing staff that are very playful with our pups

Friendly for dogs and people.

Friendly, attentive staff. My dogs love going there!

The staff is better than superb. Not only do they provide excellent superb customer service, their hearts are in the dogs.

Friendly staff, ability to watch over my pet while working

Very clean facility. Courteous, professional staff who genuinely love dogs. Excellent manager and assistant manager- both Jada and Devin are knowledgeable, responsive to questions, and helpful to clients, Most importantly, we feel that our dog is in safe hands during the day, because we trust the staff and managers.

Our Gracie loves Dogtopia and looks forward to being with her friends—two legged and four legged! We trust that she is safe there and well cared for.