Stamford-Downtown Reviews

My meet & greet with the staff an facility was great. Everyone was really nice and professional. I recommend them to anyone in the area.

I feel that the people watching my dog are attentive. When dogs become too rough or exuberant they put them in the cage for a break and this gives me confidence that under their watch my dog will not get hurt.

Everything was just fantastic. The only issue was that there was no one there for about 7-10 minutes when I arrived there on Saturday morning, so that was a little tricky. I ended up finding someone in the back. Wasn’t supposed to go back there, but had no other option.

The other tricky part was the phone was not answered when I called about my mapping system not working or my delay returning. Otherwise great. The management team was around and knew a lot about dogs, their needs, and behaviors. Thanks so much!

My dog is always well taken care of at this place and enjoys going here.

Grooming service is convenient, good & easy.

I recently took my blue heeler puppy Penny to Dogtopia, and we couldn’t be happier with our experience. From the moment we walked in, the level of care and attention to detail was evident. One of the standout features for me was the initial meet and greet, which allowed my puppy to slowly get acquainted with a few dogs. This thoughtful approach ensured a comfortable and positive introduction to new friends, reflecting Dogtopia’s commitment to each pet’s well-being.

Additionally, the webcam access was a fantastic touch, allowing pet parents to watch their furry friends as they play, which added a great sense of comfort and transparency.

I was particularly impressed by their stringent health and safety measures. Ensuring all dogs are vaccinated before interaction and maintaining the cleanliness of the facility showed their dedication to health and safety. The place was spotless and well-maintained throughout our visit.

The variety of fun activities offered kept my puppy engaged and entertained, providing a perfect blend of socialization, exercise, and play. It was heartwarming to see my puppy making new dog friends in such a happy and safe environment.

I highly recommend Dogtopia to any dog owner looking for a high-quality daycare experience. Their dedication to the well-being of the pets under their care is truly commendable.

Outside time, bathroom outside

Camp Counselors; cleanliness of facility; ability to check on pets. K

Friendly and clean

I feel compelled to address an experience during pick-up on 3-1-24 @ 6:30 pm-ish. Due to time constraints and a momentarily unattended desk, I encountered a delay in retrieving Nugget despite explaining my situation to the staff (multiple times). While I understand such instances may occur, I believe there are simple solutions to prevent similar occurrences in the future.

Firstly, implementing a system with a dedicated staff member at the front desk and another fetching the pets could streamline operations.

Another suggestion I have pertains to my experience today. Installing a camera facing the entrance where dogs enter the toybox room could assist in monitoring nervous pets and alleviate the need for owners to call and request repositioning (which I am SUPER grateful you all did today, as it was Nugget’s first time with Dogtopia…and mine too I guess 😅).

Lastly, At check-in, I was informed that I would receive a receipt via email once my card was charged. However, I have yet to receive it and my card has in fact been charged and it is no longer pending but approved (3/3/24).