Katy Reviews
1817 South Mason Rd, Katy, Texas 77450
The staff was friendly however I was not informed about the App for the web cam to observe my pet. Also I paid for the suite accommodation for Winnie, but when I called to enquire about her I was told that due to the number of pets housed she didn’t have a suite and I would be refunded. I was extremely annoyed and disappointed at which time I was told to hold on. Summer returned to the phone and then apologized for the misinformation but she said Winnie did sleep in a suite. Now at this time, I’m not sure where Winnie slept and I was not given any video proof or proof of any kind as to her sleeping arrangements. Summer then offered me a 50%discount. Those were my concerns about Winnie’s boarding experience.
Love the hours and the ease of drop off and pick up. The staff and crew are all so friendly and professional. We sincerely appreciate the great services and the wonderful treatment of our pet.
Very good customer service and cleanliness of location
how you treat the animals, how happy my dog is happy to go, and the cust service is phenominal
Since the first day I brought my dog to Dogtopia, I have been really happy with the customer service I get there. The professionalism hasn’t changed from the beginning, and everyone is exceptionally welcoming.
Beau loves the staff and enjoys his time playing with other pups.
Everyone gives loving service for my little Chihuahua, Maya.
The lovely staff! The fact my son love to go there!
I didn’t receive a Doggy report card or a tour. Other Dogtopia locations provide this. I like having the detailed report on how my dog did on his first time there. Even if you email the information. More feedback would be helpful. Nothing was communicated to me in writing.
Far better than any other doggie daycare out there. My pup has trust issues with people due to his past and everyone was extremely patient and kind to my Astro. They made him feel very comfortable and loved and that meant the world to me. Big shoutout to Summer, the GM there who really took extra steps to ensure Astro was loved and cared for. We became a wellness members immediately. Love this place. Also very clean and professional establishment with wonderful staff all around. Thank you
Dogtopia of Katy
Dogtopia is the leading destination for dog daycare, boarding and spa services. Our mission is to make sure your four-legged family members are kept safe and have a fun time when they are at our modern, open-play facility.
