Franklin Village Reviews

Friendly and respectful of both two- legged and four-legged families:-)

Being able to see my dog on webcam and that staff answer the phone – neither of these happened with the previous place we sent our dog.

The girls at the front desk were very friendly and knowledgeable. They were sure to answer my questions and explain the process. They were also great with my big boy, who can be a bit anxious around other dogs he doesn’t know.

Friendly staff, clean facilities, and the little extras from the fun activities to the fresh made bowls for lunch & snacks.

The staff have been very helpful, especially as a relatively new customer. There has been some transition of staff but everything has been well covered during the change. I greatly appreciate the early opening time because for days I need to go to the office, I can drop off my pup in time to make the commute!
I joined the wellness program for my pup and that has worked well. I have also used the boarding option and spa services once and plan to in the future. I also took advantage of the program you ran before the holiday for the boarding package.
Great experience to date!

Staff are very friendly and accommodating when there are scheduling changes. They are so good with my dog and I can see how much they like her and care for her which gives me peace of mind.

Friendly staff, convenient location, easy in and out

I love a lot of things. I feel like my dog is well cared for. The hours are great and I live having the app to facilitate appointments. I appreciate the grooming and boarding and the ease of setting that up as well. Every person I have met there has also been absolutely wonderful!

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My dog has a great time. He plays and interacts with lots of staff and pups. He comes home happily exhausted from all the playing.