Alexandria Reviews

While the website notes there is a holiday rate, I was not told that when I booked and the mark up charge was a surprise when they notified me as I dropped off my dog before the week of the 4th of July. The website does not detail was constitutes a holiday and what doesn’t, so being charged for three nights at the holiday rate is also surprising since there is only one actual holiday in that mix. I recommend you make your website more clear about what the holiday rate means and also make sure that when people book during a week where holiday rates will be charged, that you make sure the associate says there will be an increased rate charged. It is disingenuous not to since people don’t always go to the website to see rates. It felt like a bit of a “gotcha” moment when I dropped my dog off and was told I would be charged more for a few nights – and at that point, there’s no other option since I was leaving for a trip.

Good place for dogs to enjoy activity during the day.

Often when i log in via the app or the website the webcams are down or not being viewed. During busines hours i assume its due to technical issues (though its still midly annoying). However, AFTER business hours it would still be nice to be able to see my dog if she’s sleeping there. An overnight camera would be nice. Additionally, with events that happened in DC recently regarding dog daycare centers, its nice just for piece of mind.

I like that I get updates from his stay/daycare and I can watch the videocam when I check in during the day. (Although the last few days the camera has been down).

It can take a long time to drop off and pick up dogs. Maybe more staff in the lobby during rush times.

Great facility that treats our family members like their own!

I think that would be the staff members. They are always engaged to provide the best for all and my dogs. I appreciate you guys from Alexandria, VA.

Staff is very friendly and great with the dogs. Dog comes home tired and happy.

We love the ease of the app and the web cam which is so fun to watch and the professional and friendly staff! My dog Frasier runs into the lobby as soon as I open the door. Sometimes she doesn’t even want to leave when I come to pick her up. She’s having so much fun getting all of the love and attention from the Pack Leaders.

We also really appreciate the fun photo events you have. It’s so adorable. And thank you for all you do with the Dogtopia Foundation. We will continue to support that worthy and important mission.

5 stars out of 5 across the board every time! We love Dogtopia of Alexandria!

Good people on staff; reliable, safe environment