Springfield Reviews

Friendly fast customer service and my dog was very happy. Thank you.

The staff here is phenomenal. My dog is always thrilled to go and clearly happy while he is there. The video cameras are a terrific way to see how much fun my dog is having.
there is a dogtopia that opened a couple years ago a few miles from my house. The Springfield location takes a bit over a half hour to get to. and while I know the closer facility is also good, I prefer to bring my dog to the Springfield Dogtopia. I simply cannot say enough good things about the.lm!

You care for the animals in your care.

Friendly and flexible staff who love animals!

Staff is friendly and informative . I always get an immediate response to emails.

I wish you could view the cams without having to create an account like way back when.

Also, they really should accept credit cards without having to create an account (which I won’t do) just like every other retailer.

Still they are great and dogs love it there!

My dogs are always so excited to go and always come home exhausted. They do a great job on baths/nails and my dogs are crazy, so I know it can’t be easy. They almost always have room, even when I need to book last minute.

I love that my dog loves it! Dogs are completely honest. I would know if she wasn’t enjoying her time at Dogtopia. I am always so thrilled to see how happy she is each time we arrive. She runs in, puts her paws up on the counter, and can’t wait to be brought back to the gym. She literally smiles at the staff when she arrives! She lets the staff pet and love on her, which she never allows anyone outside her family to do–she really loves the staff and her time with her doggie BFFs!

The strong smell upon entering is extremely strong and overwhelming. My dog begins sneezing immediately which worries me about her being there long periods of time.

I love that you group the dogs by size. I’ve seen my puppy romp and play in the Toy Box/Chest which she never did at the other daycare with all size dogs. (She just followed the humans around) At 4 months I also know she benefits from crate time. I like seeing how caring the staff is when I peek on the Webcam. They were blowing bubbles for the dogs the other day!

Friendly reliable staff. Transparency