Alexandria Reviews

I love the daily updates on how my pup is doing and which friends he’s playing with.

When I use Dogtopia I need to drop off at 6am sharp and attendants are always at the front desk and check in immediately. Staff take excellent care of my dog Thelma and she loves going. Only item I would like Alexandria Dogtopia to consider is offering discount packages for half day customers. My preference is half day and only use full day when I have to travel or board Thelma.

Great communication, clean facility.

The meet and greet was such a great experience. The staff was friendly and showed a true interest in the pets they had at the facility. It was great seeing my dogs enjoying themselves at daycare.

I loved how the staff was so friendly towards my dog, and how helpful they were in explaining all the offerings the place has (like offering to mix in wet stuff into the kibble). I felt that the staff i interacted with would keep my pet safe and have his best interests at heart. I appreciated too that they wiped him down so he came home clean!

I also loooove watching my lil boy on the webcam!

I like also that there is a room separate thats just for the little dogs since i would worry about injury with the big dogs.

Cleanliness of facility; employee energy, professionalism, and proficiency; transparency through web camera access.

I’m concerned that this is my dogs 2nd boarding stay (non consecutive) and has come home with dings on his face. His stay back in March was the tip his ear was chewed up and this stay was his snout with a small gouge. The team asked me both times if he came in this way – he did not as he does not interact with other dogs. I understand dogs rough house and play around but I’m hoping the coaches are looking to ensure they aren’t gnawing at any one dogs ears or face. This can lead to infection and disease and we know how costly this is. Those dogs gnawing need to be put on time out – including mine, if warranted. For both times, I didn’t get much of a reaction – just got questioned if he came in that way. Makes me rethink if he’ll go back – which I don’t love since it’s convenient. I will reserve for EOM May but will give that some thought.

I love the Dogtopia team at Alexandria, they are wonderful with my little beagle lady.
She loves going to Dogtopia, she is well taken care of. Such a piece of mind knowing she’s safe, having fun and being loved.

Reliability!

Friendly people who want to take good care of our dog.