Dogtopia of Madison West, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, and business-minded professional Dog Groomer! This individual should be someone who understands hard work, how to provide top customer service and ensure a great environment for the dogs in our care.

Day to Day duties

  • Personally communicate with clients
  • Learn and use clients’ and dogs’ names, know dog habits and sensitivities
  • Educate clients with confidence and knowledge on the services and products available
  • Demonstrate a sincere concern and sense of urgency to remedy any problem a customer may have
  • Accurate record sand maintain grooming records
  • Coordinate grooming demand & schedule
  • Ensure the safety and security of animals by using proper animal restraint and grooming procedures
  • Perform, train, and supervise bathing, including ear cleaning, nail trims, anal glands, brush outs, and sanitary cuts, if needed
  • Perform the “Perfect Groom” according to Dogtopia policies and procedures and ensure Grooming Quality Control
  • Complete all grooms on time. Pets are completely dried and groomed according to clients’ instructions
  • Maintain cleanliness and sanitation standards in all grooming areas
  • Manage the bathing and grooming facilities including equipment. Ensure that all equipment is properly cleaning, sanitized, and stored
  • Record health and behavioral notes in pet files and communicate those with staff and customers in a professional manner
  • Support the team in sales to grow revenue

Required skills and abilities:

  • Ability to lift up to 50 pounds
  • Ability to physically and comfortably interact with dogs
  • Ability to bend, stand, stoop, walk, sit, for long periods of time
  • Ability to use hands to manipulate, handle, or reach out with arms
  • Excellent communication and time management skills
  • Ability to offer outstanding and consistent customer service
  • Ability to groom dogs of all sizes/breeds and to proper breed standard or to customer request

Required Experience

  • 2-5 years experience or 1 year experience post formal instruction/certification from a professional Groomer or reputable grooming school

Shift Availability

Hours are flexible depending on appointments

Compensation

$11.00/hr + 50% commission on grooming services

Job Type: