Madison West New Pet Parent Info

Welcome to Dogtopia!

We are excited to meet you and your pup for your Meet & Greet! At Dogtopia, we are focused on health and safety as well as ensuring all dogs are comfortable in our open-play environment. For daycare and boarding, all dogs are separated into playrooms by size and temperament where they can enjoy hours of safe socialization, exercise, education and FUN. They’re supervised by our highly trained Canine Coaches and you can check in on them throughout the day via our live webcams!

Endless Love Trusted Support

New to Dogtopia?

  • What is a Meet & Greet and why do I need one?

    While we love all breeds and personalities, not every dog is suited for an off-leash, open-play environment. We take our doggie guests’ safety very seriously, so each Meet & Greet consists of 20-30 minutes with our trained evaluator to ensure that your pup is a good fit for daycare. It will include a health history overview, a nose-to-tail assessment, and an evaluation of their comfort level with other dogs in a controlled mini-play area. The process is very easy and ensures all dogs are comfortable at Dogtopia – we look forward to getting to know you and your furry family member better! Please note: All dogs must be at least 12 weeks of age AND current on required vaccinations (Rabies, CIV, DHLPP/DHPP and Bordetella). Dogs older than 7 months must be spayed or neutered.

Dogtopia requirements:

  • Up-to-date on vaccinations (including Rabies, Canine Influenza, DHPP, and Bordetella) and a Fecal Flotation – don’t have your records? We can call your vet for you!
  • Puppies must be at least 12 weeks old AND fully vaccinated for Rabies, Canine Influenza, DHPP and Bordetella
  • Dogs 7 months and older must be spayed/neutered

*Newly adopted adult dogs should be in their new home for at least 30 days to get comfortable in their new surroundings
*Dogtopia highly recommends all new overnight boarding pups complete 3 days of daycare prior to their first overnight stay with us to ensure their comfort during the stay and meet all their new human and furry friends ahead of time.

MEET & GREET

GETTING READY FOR THE MEET & GREET:

Once your Meet & Greet drop off time is scheduled, you will receive an email from our system to log-in to your online dashboard and begin the registration process. You will share past social & health information for your dog, upload vaccine records, and sign our Pet Parent Agreement. Registration paperwork is due completed by your dog’s scheduled drop off time. If you have issues accessing your online dashboard, give us a call! We’re happy to help.

WHAT TO EXPECT:

On Meet & Greet day, please drop off your dog with a leash and a collar/harness when you enter the lobby. Our team will greet you, confirm your registration paperwork is complete, ask & answer any remaining questions, collect your payment information, and then escort your dog back. Anticipate no more than 10-15 minutes at drop off. Assessments will conclude at 12:00 p.m. at the latest. Please remain available to pick up your dog, if needed, until noon; however, once assessments conclude, your dog is welcome to play until as late as business close at 7 p.m. This play time and the included Social Enrichment Training (SET) activities is offered at no extra cost.

$20 EVALUATION Fee INCLUDES:

  • Assessment #1) Nose to tail wellness check
  • Assessment #2) Response to staff touch/interaction
  • Assessment #3) Comfort level in the homestyle crates used at naptime (12-2)
  • Assessment #4) Greetings & social skills
  • Assessment #5) Comfort in the large group, open-play setting
  • Virtual or phone check in with a Manager during the day (your preference)
  • A text update on their wellness, mood, social style, and activities
  • Full day of play the day of the appointment (up to $40 value)
  • Participation in the scheduled Social Enrichment Training (SET) activities for the day

Have additional questions? Please visit our FAQ page.

WHERE DOGS ARE A REALLY BIG DEAL

Because dogs are a really big deal to us, Meet & Greet day at Dogtopia is fun for the whole family – consider it an introduction to our open-play environment perfectly suited for your pup’s fitness and social life. In fact, don’t be surprised if your furry child meets his or her BFFF (best furry friend forever) while you’re here!

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Madison West

Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 10:00 AM - 5:00 PM
Sun 11:00 AM - 2:00 PM