Madison West Reviews

I think maybe a little more information at “pick up.” It seems as if it was rushed and they just wanted to get us out of there.

Well, aside from how easy and accommodating scheduling is, the staff is amazing! My dog is always so excited to come play- everyone knows his name and personality. The staff are caring, dedicated and knowledgeable. Even though it’s a drop-off/pick-up service, I never feel like I’m being rushed through. Incredible, incredible staff!

Love Dogtopia! Excellent experience. The staff are so nice, and I know Roman comes home tired and happy! We had a little snafu over the holidays when I called about daycare, was told I could bring in the next two Saturdays (because weekdays were full), and then when I got there the first week, it was closed. So fortunate that the staff member called the manager, who said Roman was allowed. (I would have had a revolt on my hands if we’d been turned away for sure, lol!) The next Saturday, I called first and found it was still closed. So I guess that communication could have been a little better. But we have an unusual circumstance with our coming and going so often from Madison to Los Angeles, and the staff are so helpful about that. It’s so comforting knowing that Roman will get his exercise and social time while he’s so well taken care of, and is clearly loved by the staff as much as he loves them. Thank you!

(Feel free to use any of this/ any part of this in your promotional materials.)

Friendly atmosphere. Easy to book a boarding. You don’t get a voicemail saying they will call you back. Answer phone right away.

The have been great with Andre’. We both feel feel safe knowing When drop our Andre off. He is getting the best of care. We know this when we see how excited he is to see everyone, at drop off. Thanks for taking such good care of our little guy.

The staff and the fun little things they do for pet parents.

Whenever Ollie sees the front door of Dogtopia, he can’t wait to get out of the car and inside to visit his friends and care givers.

My dog gets excellent care, the staff knows her and knows me. It is a comfortable place to take her.

Friendly, caring professional staff.

They were extremely caring and patient when giving my dog a bath, which was really appreciative. The workers are also thoughtful and kind, looks like we found our new bath place!