Madison West Reviews

Everyone works so hard to keep our furry friends safe and healthy and happy—I can tell that they really care about the dogs! My dog Java has become so much more confident and comfortable around other dogs and people which is so great to see!
The staff (current and past) are always awesome, patient, and kind—my only complaint would be the high rate of turnover. I wish more could be done to retain the employees. So many wonderful people have come and gone. I am hoping that you are able to get a trainer again too—I sure miss that and I know Java does too!
Overall I am very pleased with daycare, boarding, and spa services. I love all the safety measures in place, cleaning practices, vaccination requirements, and the canine coaches ensuring that the dogs interact in safe/healthy play.
It seems that the things I mentioned above regarding staff turnover could be fixed and I hope the owner puts some effort into that!

We have been happy customers for almost 2 years. When we started, there were enrichment activities, report cards, and other things which have since gone away. It would be nice to see some of them come back.

However, we love the people who love our dog and your staff have been marvelous.

boarding

Always friendly and accommodating without family’s crazy schedule. My dogs always look forward to going and that speaks volumes!

Personable, friendly, professional, reliable!

Great staff and communication

Very welcoming, knowledgeable, friendly

How you care for my pet while he is under your care. He is always excited to go to Dogtopia.
The flexibility you offer for making reservations – sometimes at the last minute
Your staff is always smiling, helpful and caring. They offer useful advice
Your facility is clean and very conveniently located

Convenient location. Friendly staff. Webcams.

My dog loves the TLC, curbside service and exuberant staff! (Me too!)- It’s always a special day (and sometimes nights) at Dogtopia- So grateful for the love and care!