Madison West Reviews

Ollie is always happy to visit and the caregivers are always cheerful, helpful, efficient. Ollie loves them.

Personal, friendly and the staff enjoys the arrival of Mona Lisa (2) & Leonardo DaVinci (14).

Convenient friendly service

All the staff have always treated our little one Andre’. With care, concern and love for over the past year at Madison west Dogtopia. We believe Andre’ feels it is his home away from home to see, and play with all his furry, and human friends. Thanks again for taking such good care of Andre’!

Always responsive and friendly. My dog seems happy when he goes there.

Great with my little dog
Friendly staff
Reasonable pricing

Everyone works so hard to keep our furry friends safe and healthy and happy—I can tell that they really care about the dogs! My dog Java has become so much more confident and comfortable around other dogs and people which is so great to see!
The staff (current and past) are always awesome, patient, and kind—my only complaint would be the high rate of turnover. I wish more could be done to retain the employees. So many wonderful people have come and gone. I am hoping that you are able to get a trainer again too—I sure miss that and I know Java does too!
Overall I am very pleased with daycare, boarding, and spa services. I love all the safety measures in place, cleaning practices, vaccination requirements, and the canine coaches ensuring that the dogs interact in safe/healthy play.
It seems that the things I mentioned above regarding staff turnover could be fixed and I hope the owner puts some effort into that!

We have been happy customers for almost 2 years. When we started, there were enrichment activities, report cards, and other things which have since gone away. It would be nice to see some of them come back.

However, we love the people who love our dog and your staff have been marvelous.

boarding

Always friendly and accommodating without family’s crazy schedule. My dogs always look forward to going and that speaks volumes!