Madison West Reviews

I only use the grooming services so can’t remark on anything else. Taya is amazing with our dogs and they always come out looking beautiful and smelling good. Farley is a white, double-coated, long haired dog so I know he is work. Taya gets him looking so fluffy and clean. He’s so handsome thanks to her. Prada prefers to keep her hair a bit shorter, but being a rescue dog with some trust issues and major cage fear has never proved to be a challenge for Taya. She’s managed to win Paradas heart. I trust Taya 100% with my four-legged family members.

Accurate, dependable, true caring for dogs!!!!!!!
Kathy Gehl& her dog, Sadie

it’s like puppy camp for my dog, lost of socializing and exercise for my dog

Grooming services

Kind, friendly, available, you obviously like my dog. 😊

I like that she gets to be with other dogs and is not with the tiny or younger energetic pups.
I like the ability to watch on the cameras.

I do wish they could be outside a little more.

Dogtopia does a good job of taking care of my dog and that’s what you want from a dog daycare. They are able to give individual attention to dogs even in a group setting.

I do worry about changes at Dogtopia that have happened over the past one-two years. There used to be passport days, back to school days, Santa visits, and other “special events” that have all stopped. I am unsure why they ended but I hoping these “special events” and/or maybe new ones will come back to Dogtopia soon.

The cameras are not sufficient, they freeze up often and there are many times when they don’t come up at all. The payment system doesn’t allow me to put my preferred card on file.

-disappointment the training program ended abruptly. I feel I did not get my money’s worth due to the early termination.
-sometimes the wait time in the morning is too long. It doesn’t happen often, though, so a minor thing.
-webcam connection is usually poor, but lately it has improved! It would be nice to have more angles, including a camera low in the ground to see pups up close as the pass by.
-it would be nice to see the webcam available during nap time…

Everyone is so kind and genuinely love my dog. She is such a happy dog and even more so since we started coming there