We are excited to announce the launch of Dogtopia’s new and improved mobile app! From wellness-focused features to faster booking, live webcam access, digital report cards, and more, the app reflects our ongoing commitment to doggie well-being and a seamless experience for our parents.

This launch is part of our broader investment in advanced technology. By providing franchisees with cutting-edge tools like our revamped app, we’re helping them meet evolving consumer expectations and differentiate themselves from competitors.

READ MORE: The Dogtopia Difference – Advanced Technology

STAND-OUT FEATURES OF THE NEW DOGTOPIA APP

As technology advances, 73% of customers expect better personalization from businesses, while almost 80% of American consumers say that speed and convenience are some of the most important elements of a positive customer experience. Taking this into consideration, our app revamp offers a variety of capabilities and insights that can enhance the pet parent experience with their local Dogtopia.

Our new app also offers several advantages directly to our franchisees, as it streamlines the onboarding process, allowing customers to easily make appointments for daycare, boarding, and spa services, and provides multi-location access for parents who visit multiple Dogtopia locations. This added convenience enhances the customer experience and reduces limitations when booking, ultimately benefiting our franchisees.

  • Location-agnostic experience lets parents manage appointments across multiple locations from a single, easy-to-use dashboard.
  • Redesigned appointment flow makes it faster and simpler to book single or recurring visits with clearer confirmations and progress indicators.
  • One-tap access to key features allows parents to book visits, check webcams, and track their dog’s day in seconds.
  • Enhanced onboarding helps new pet parents get started quickly by setting up profiles and preferences at their own pace.

The app’s wellness-driven updates help offer a personalized experience for parents and can get them excited to bring their dog to their local Dogtopia, where they can learn about (and see for themselves) the benefits their dog can receive.

  • DASH is a wearable activity monitor that tracks a dog’s movement and habits throughout the day, both at Dogtopia and beyond. It’s currently available in select locations and will roll out to more locations in July.
  • The new wellness dashboard displays key data like steps taken and distance traveled, with comparisons between daycare and at-home activity, trend tracking, and interactive leaderboards based on breed and size.
  • Parents can set daily step goals for their dogs and unlock achievement badges to encourage consistent activity.
  • Families with multiple dogs can easily switch between profiles to view individual appointments, activity stats, visits, and achievements.
  • The app delivers digital report cards, helpful dog articles, and upcoming event listings all in one place.

Dog fitness is an ongoing trend in the pet care industry as more pet owners seek personalized insights into their dogs’ health. Our new app lets our franchisees leverage these enhanced capabilities, allowing them to better meet the needs of pet parents and provide a more comprehensive customer experience. This can encourage customers to return, which helps our franchisees foster loyalty and stronger customer relationships.

READ MORE: Top Pet Care Industry Trends in 2025

BRING A DOGTOPIA DAYCARE TO YOUR NEIGHBORHOOD

At Dogtopia, we strive to provide our franchisees with the latest tools to help them grow and succeed. If you are interested in exploring whether Dogtopia is the right business opportunity for you, check out our FAQ pageand differentiators page for more information.